E*Com Easy Communications Company810 7th Avenue, New York Tel: 917-286-3100 Fax: 917-286-
E*Com
Easy Communications Company
810 7th Avenue, New York
Tel: 917-286-3100 Fax: 917-286-3102
FAX
Mike Holland
Fax: 502-327-4400
Total: 1 page August 20, 2006
Dear Mike,
Thank you for your fax.
I am sorry to hear that your customer has experienced a problem with our wireless microphone.
We do our best to ensure that all products we produce leave our factory in perfect condition, but unfortunately defects sometimes occur. Through thorough investigation, we found a problem with the transmitter. We already sent a replacement to you with a free wireless headset for you to compensate your customer for the inconvenience. Please return the defective model with the courier.
Sorry for the inconvenience and thank you for your business with E*Com.
Regards,
Which of the following is true?
A.Mike Holland previously sent a fax to E*Com.
B.Mike Holland has bought the defective model.
C.James Hennessey is working for Mike Holland.
D.A customer complained a problem to E*Com.