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[主观题]

A requireB show C collect D discover

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更多“A requireB show C collect D discover”相关的问题

第1题

Studies show depression______.A.is more common today than in the past decadesB.was more co

Studies show depression______.

A.is more common today than in the past decades

B.was more common in the old generations

C.increased ten times in the days of our parents and grandparents

D.afflicts only young people

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第2题

In this passage the author is trying to show that ______.A.everyone will be able to use co

In this passage the author is trying to show that ______.

A.everyone will be able to use computer and the Web by 2008

B.computers will be able to recognize speech in 10-year time

C.the use of the Web will become more common and easier in the future

D.interaction with the Web will become easier to manage

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第3题

The YouGov poll of 2,000 people indicates that in a recession______.A.conflicts between co

The YouGov poll of 2,000 people indicates that in a recession______.

A.conflicts between couples tend to rise

B.it is more expensive for couples to split up

C.couples show more concern for each other

D.divorce and separation rates increase

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第4题

Patula Co acquired 80% of Sanka Co on 1 October 20X5. At this date, some of Sanka Co’s inv
entory had a carrying amount of $600,000 but a fair value of $800,000. By 31 December 20X5, 70% of this inventory had been sold by Sanka Co.

The individual statements of financial position at 31 December 20X5 for both companies show the following:

Patula Co acquired 80% of Sanka Co on 1 October 20

What will be the total inventories figure in the consolidated statement of financial position of Patula Co as at 31 December 20X5?

A.$5,250,000

B.$5,330,000

C.$5,130,000

D.$5,238,000

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第5题

Why does the professor say this?A.To get the exact number of students who can operate a co

Why does the professor say this?

A.To get the exact number of students who can operate a computer.

B.To ask a warm-up question and lead to the topic of his lecture.

C.To check how many students have good skills of operation.

D.To show the popularity of using computers in students' life.

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第6题

听力原文:Before we get to the student centre, I'd like to show you the Brummie hall, one o

听力原文: Before we get to the student centre, I'd like to show you the Brummie hall, one of the live co education undergraduate of resident's halls at the university, just next to it is the Bmmmie dining-hall. Since there are only a few small kitchens in the dorms, most students buy meal contracts which are total in twenty meals per week to get cafeterias. It would be an exception of Sundays evenings in vacation breaks. Dining-halls like Brummie are open everyday for breakfast, lunch and dinner, students simply present their meal tickets at the door and go to the line helping themselves to eat much food they wanted. While dietitians work hard to offer students nutrition at well: balanced diet, many of our young men and women claimed that Brummie's food like most dorm food leaves much to be desired. However, there are certain times, especially around Thanksgiving and Christmas, when the dining-halls staff goes all out preparing seasonal specialties together with steak or sea-food. These dinners are always exceptional and well attended. But regardless of the supplies of cooking, Brummie is a good place to get together with friends and to meet new people. And this is the students centre which is coming up on our right.

(30)

A.They eat huge amounts of food.

B.They usually eat twice a day.

C.They usually eat to their hearts' content.

D.They eat much less than people assume.

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第7题

听力原文:W: Hi, Steve!M: Hi, Jan. I'm planning to go to London by train. Do you want to co

听力原文:W: Hi, Steve!

M: Hi, Jan. I'm planning to go to London by train. Do you want to come with me?

W: But it'd be cheaper by bus.

M: I've got a student travel card. You can get cheap train tickets with it.

W: That sounds good. How much does it cost?

M: A card for six months is sixteen pounds.

W: So how do I get one?

M: You need two photographs—one for the card and one for the form.

W: There's a photo machine in the post office. It gives you four photos for three pounds.

M: So does the one in the library. But I went to a photographer's studio. It was cheaper.

W: I don't have to show my passport or my driving license, do I?

M: No, Jan, you only need a letter from your college.

W: OK, I'll ask my teacher for one.

M: And then you take everything to the tourist office and ask the travel agent.

W: Great, next time you go to London, I'll come too!

(23)

A.£6.

B.£16.

C.£60.

D.£66.

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第8题

Barbie DollsIn the mid 1940's, the young ambitious duo Ruth and Elliot Handler, owned a co

Barbie Dolls

In the mid 1940's, the young ambitious duo Ruth and Elliot Handler, owned a company that made wooden pictures frames. It was in 1945 that Ruth and Elliot Handler joined with their close friend Harold Mattson to form. a company would be named MATTEL, MATT for Mattson, and EL for Elliot.

In the mid 1950's, while visiting Switzerland, Ruth Handler purchased a German Lilli doll. Lilli was a shapely, pretty fashion doll first made in 1955. She was originally fashioned after a famous cartoon character in the West German Newsletter, Build. Lilli is the doll that would inspire Ruth Handler to design the Barbie doll. With the help of her technicians and engineers at Mattel, Barbie was born. Ruth then hired Charlotte Johnson, a fashion designer, to create Barbie's wardrobe. It was in 1958 that the patent for Barbie was obtained. This would be a fashion doll unlike any of her time. She would be long limbed, shapely, beautiful, and only 11.5 inches tall. Ruth and Elliot would name their new fashion doll after their own daughter, Barbie.

In 1959, the Barbie doll would make her way to the New York Toy Show and receive a cool reception from the toy buyers.

Barbie has a universal appeal and collectors both young and old enjoy time spent and memories made with their dolls.

When Ruth and Elliot Handler were young, they had a strong desire ______.

A.to go to school

B.to take photos

C.to make frames

D.to be highly successful

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第9题

听力原文:W: Hello?M: Hey, it's John. I've got good news for you!W: Really? What's that? Co

听力原文:W: Hello?

M: Hey, it's John. I've got good news for you!

W: Really? What's that? Come on!

M: You know Tom?

W: Yeah, so what?

M: Tom wants to go out this weekend, so he can finally meet you! Can you make it Saturday night?

W: Hang on, let me look at my PDA. You know, my social calendar is very busy these days!

M: What a pity!

W: Just kidding! Sure, I can make it.

M: That's great! Why don't we meet at that cute little Indian restaurant on the corner of the 1st Avenue and Howell'? You know the one? It's called "Gold Pond".

W: Oh yeah, 1 know that one that you're talking about. I've been there before. It has really great food! What time shall we meet?

M: Let's meet at 5:30 on Saturday evening. That way, we can make it to the 7:45 show of that new animated comedy. You know the one'? Tom and Jane decided they wanted to see that movie. They said that if wc were to pick out the restaurant, they'd pick out the movie.

W: OK. I don't have any problems with that logic! What are you going to wear?

M: I thought about a pair of khakis and a sweater. I don't think it will be too hot on Saturday.

W: Sounds good. I'll try to figure out what I'm going to wear and be my most charming self!

M: Don't worry about it! I know that Tom will like you! Jane has told Tom many great things about you, so he can't wait to meet you! See you Saturday night!

(20)

A.5:30 a.m.

B.7:45 a.m.

C.5:30 p.m.

D.7:45 p.m.

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第10题

IntroductionThe following is an interview with Mick Kazinski, a senior marketing executive

Introduction

The following is an interview with Mick Kazinski, a senior marketing executive with Bridge Co, a Deeland-based construction company. It concerns their purchase of Custcare, a Customer Relationship Management (CRM) software package written by the Custcare Corporation, a software company based in Solland, a country some 4,000 km away from Deeland. The interview was originally published in the Management Experiences magazine.

Interviewer: Thanks for talking to us today Mick. Can you tell us how Bridge Co came to choose the Custcare software package?

Mick: Well, we didn’t choose it really. Teri Porter had just joined the company as sales and marketing director. She had recently implemented the Custcare package at her previous company and she was very enthusiastic about it. When she found out that we did not have a CRM package at Bridge Co, she suggested that we should also buy the Custcare package as she felt that our requirements were very similar to those of her previous company. We told her that any purchase would have to go through our capex (capital expenditure) system as the package cost over $20,000. Here at Bridge Co, all capex applications have to be accompanied by a formal business case and an Invitation to Tender (ITT) has to be sent out to at least three potential suppliers. However, Teri is a very clever lady. She managed to do a deal with Custcare and they agreed to supply the package at a cost of $19,995, just under the capex threshold. Teri had to cut a few things out. For example, we declined the training courses (Teri said the package was an easy one to use and she would show us how to use it) and also we opted for the lowest level of support, something we later came to regret. Overall, we were happy. We knew that Custcare was a popular and successful CRM package.

Interviewer: So, did you have a demonstration of the software before you bought it?

Mick: Oh yes, and everyone was very impressed. It seemed to do all the things we would ever want it to do and, in fact, it gave us some ideas about possibilities that we would never have thought of. Also, by then, it was clear that our internal IT department could not provide us with a bespoke solution. Teri had spoken to them informally and she was told that they could not even look at our requirements for 18 months. In contrast, we could be up and running with the Custcare package within three months. Also, IT quoted an internal transfer cost of $18,000 for just defining our requirements. This was almost as much as we were paying for the whole software solution!

Interviewer: When did things begin to go wrong?

Mick: Well, the implementation was not straightforward. We needed to migrate some data from our current established systems and we had no-one who could do it. We tried to recruit some local technical experts, but Custcare pointed out that we had signed their standard contract which only permitted Custcare consultants to work on such tasks. We had not realised this, as nobody had read the contract carefully. In the end, we had to give in and it cost us $10,000 in fees to migrate the data from some of our internal systems to the new package. Teri managed to get the money out of the operational budget, but we weren’t happy.

We then tried to share data between the Custcare software and our existing order processing system. We thought this would be easy, but apparently the file formats are incompatible. Thus we have to enter customer information into two systems and we are unable to exploit the customer order analysis facility of the Custcare CRM.

Finally, although we were happy with the functionality and reliability of the Custcare software, it works very slowly. This is really very disappointing. Some reports and queries have to be aborted because the software appears to have hung. The software worked very quickly in the demonstration, but it is painfully slow now that it is installed on our IT platform.

Interviewer: What is the current situation?

Mick: Well, we are all a bit deflated and disappointed in the package. The software seems reasonable enough, but its poor performance and our inability to interface it to the order processing system have reduced users’ confidence in the system. Because users have not been adequately trained, we have had to phone Custcare’s support desk more than we should. However, as I said before, we took the cheapest option. This is for a help line to be available from 8.00 hrs to 17.00 hrs Solland time. As you know, Solland is in a completely different time zone and so we have had to stay behind at work and contact them in the late evening. Again, nobody had closely read the terms of the contract. We have taken legal advice, but we have also found that, for dispute resolution, the contract uses the commercial contract laws of Solland. Nobody in Bridge Co knows what these are! Our solicitor said that we should have asked for this specification to be changed when the contract was drawn up. I just wish we had chosen a product produced by a company here in Deeland. It would have made it much easier to resolve issues and disputes.

Interviewer: What does Teri think?

Mick: Not a lot! She has left us to rejoin her old company in a more senior position. The board did ask her to justify her purchase of the Custcare CRM package, but I don’t think she ever did. I am not sure that she could!

Required:

(a) Suggest a process for evaluating, selecting and implementing a software package solution and explain how this process would have prevented the problems experienced at Bridge Co in the Custcare CRM application. (15 marks)

(b) The CEO of Bridge Co now questions whether buying a software package was the wrong approach to meeting the CRM requirements at Bridge Co. He wonders whether they should have commissioned a bespoke software system instead.

Explain, with reference to the CRM project at Bridge Co, the advantages of adopting a software package approach to fulfilling business system requirements compared with a bespoke software solution. (10 marks)

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