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What should callers do to talk to a representative？
A．Dial "one"
B．Wait on the line
C．Dial the extension
D．Call another number
答案
更多“What should callers do to talk to a representative？A．Dial "one"B．Wait on the lineC．Dial th”相关的问题
第1题
第二节 短文理解1
阅读下面短文，从[A](Right)、[B](Wrong)、[C](Doesn't Say)三个判断中选择一个正确选项。
wenty years ago people had one telephone in the house or in the office. Today, people have telephones at home, in cars, in offices, almost everywhere. You can even see people talking into cell phones(手机) on the streets. Once I asked a newspaper reporter for his telephone number. He answered, "Which number do you want？ Home number, work number, weekend number, or car number？"
Now there are even answering machines, but it seems that nobody likes them. For callers there is the problem of how to talk to them because it is very difficult to have a conversation with a ma- chine. For owners of answering machines, there are problems, too. What kind of message(信息) should be recorded(录音) for the caller？ If the message is too short, like "This is an answering machine. Speak now", the caller may not have enough time to get ready. Others may be too long. One long message goes like this: "This is Nathan's answering machine. Please leave your name, telephone number, what you are like, name of your school or work place and your mother's first name. Speak now. "Probably, people will never call Nathan again.
Telephones develop very slowly.
A．Right
B．Wrong
C．Doesn't Say
第2题
To what extent has the Telephone Reassurance Service publicized？
A．It is now in daily touch with nine hundred people.
B．The volunteers have completed one million calls.
C．It"s now starting to include newcomers who want to meet new friends.
D．All the callers are neighbors.
第3题
听力原文： Recently the local phone and fax numbers in this city are going to be changed to 8 numbers. How can we ensure smoother transition. The following is an interview with official from local telephone company, Collins Spencer. She is going to give us some detailed explanations about it.
Ms Spence, can you tell us why, how and when are the numbers changed？
Well, in recent years there has been dramatic growth in the local phone system, especially in parts of the city where all kinds of business are thriving. So along with the demand for additional phone services, mobile phones, fax machines and pagers, as well as new phone companies we are actually running out of numbers.
Over the next 5 years, starting July this year, every phone number in the city will eventually gain an extra 1 or 2 digits, so we will all have 8 digit numbers and a 2-digit area code. And the city will have a much larger supply of numbers for future growth and innovations in phoning services.
Some people wonder how their customers will be informed what their new numbers are.
This may not be as complicated as some people think. Beginning in May this year there will be an extensive nation-wide advertising campaign to make everyone aware of the number change. There will also be regular updates on the national and local press. And a complete timetable for every phone region in the city will be included in all White Pages directories from July this year.
But more importantly, you will have time to let all your customers and suppliers, both locally and overseas, know in advance that your number is changing. Then for at least 6 months, after the changeover, anyone accidentally calling your old number from anywhere in the country will be automatically connected to the new number at no extra charge. Then for a further 3 months, anyone who dials your old number will receive a recorded message advising them the change of your number.
But how will people overseas call me？
Our local telephone company will advise other countries about the change. So overseas callers will be able to find out your new number from their local operator. Also, like phoning from within the country, during the first 6 months after changeover, overseas callers who accidentally call your old number will be automatically connected to your new number at no additional cost. Then for the next 3 months, a recorded message will advise any overseas callers of your new number.
That will be very convenient. Then Ms Spencer, many people want to know what they need to do about the change？
Well, before your number changes, you should plan to update your stationery, promotional material, signs and any material where your number appears. With 12 months written notice before the changeover, you can minimize the costs by planning ahead. As the changes occur you will also need to update programmed numbers in computers, fax machines and phones and modify barring facilities on phones and fax machines. Database phone lists and documents will also need to be updated.
Then I have a last question. Will the cost of calls change？
Oh, no. Don't worry about that. The change of the phone number will have no effect on the cost of making a call, no matter if it's a local or long-distance call. National long distance calls will still be charged according to the distance and time, just like they are now.
？ You will hear an interview with Ms Spencer about the change of telephone numbers in the city.
？ For each question 23-30, mark one letter (A, B or C) for the correct answer.
？ You will hear the interview twice.
Why are telephone numbers changing？
A．The telephone company is running out of numbers because of rapid growth of phone systems.
B．There is an increasing demand of mobile phones and fax machines.
C．All kinds of businesses are expanding in the city.
第4题
Should We Eat Living Foods or Dead Foods？
Why should this question arise？
Because the peoples of America and the world suffer grievously from widespread disease. Recent research has revealed that the quality of nutrients we put into our bodies determines the quality of our lives. We are all aware that engines perform. well or poorly, depending upon the quality of the fuel used. Few of us realize that food quality directly determines our physical and mental performance abilities.
I frequently receive phone calls and letters that go like this: Is it okay to eat corn？ Potatoes？ Bread？ Prepared cereals？ Beans？ Tofu？ And many other substances which must be cooked in order to be eaten.
What questioners really meant was why these foods aren't okay？ I must then tell them of the many evils and curses that result from the eating of foods that have been heat deranged(扰乱). I tell them: "If you can't relish(享受) it in the fresh raw state, you shouldn't be eating it at all. " To save myself a lot of letters and communications, I will, in this article, spell out many of the salient reasons why "dead" foods should never enter the human mouth.
The First thing I do with writers and callers is present the benefits of the living food enormous diet. For instance I might say: Living food eaters have more energy and stamina.
Then I get the inevitable "why" which is a way of saying "prove it." I proceed to heighten their curiosity with further statements like:
Those who live on living foods are better rested and better slept in less time.
Those who eat most living foods are more alert, think clearer, sharper and more logically.
Those who undertake the eating of live foods, especially in conjunction with an exercise regime(生活方式), experience drastic weight loss. This is great for those people who need to lose weight.
Those who rely upon living foods become more active and precise in their motions and actions as well as their thoughts. Hence they perform. much better and with more competence.
Living food eaters are less subject to stresses and nervous tensions than conventional eaters. Moreover, if an exercise regime of 15 to 30 minutes a day is followed, they are even less subject to stress.
Living food eaters become virtually sickness-free!
Of course a great deal of skepticism is often expressed after all, they need dispensation(特赦) as well as justification for their love affairs with pizza, bread, potatoes and so on. They may even tell me that this is all just anecdotal, that is, just like old wives tales. I then tell them: "Why not try it yourself and experience the wonderful results. Then you can tell your own experiences anecdotally just as you are now anecdotally expressing your skepticism." Then I proceed to start putting the clinchers(关键性的话) on my case as follows:
In nature all animals eat living foods as yielded up by nature. Only humans cook their foods and only humans suffer widespread sicknesses and ailments.
Only humans regularly and .consistently suffer premature death. Natural death in humans is so rare that it isn't even listed as a cause of death in our almanacs or statistics.
Then the question often arises: "What's so terrible about cooking foods？ Everybody does it."
To which I respond: "Just about everybody has cavities, poor eyesight that requires glasses, colds and other sicknesses, don't they？" Then I answer further with some statements and citations that are obviously true:
Cooking is a process of food destruction from the moment heat is applied to the foodstuff.
Long before dry ashes result, food values are totally destroyed. If you put your hand for just a moment into boiling water, or on a hot stove, that should forever persuade you just
A．Y
B．N
C．NG
第5题
What does this message state？
A．That there is a convention in town.
B．That city hotel rooms are all booked.
C．That hotels have closed.
D．That there are long lines for tourist attractions.
第6题
A．Y
B．N
C．NG
第7题
A．To play background music to the callers in the purpose of speeding up the process.
B．To play ready made robotic apologies to ease the feelings of waiting callers.
C．To inform. the callers of their position in the phone line.
D．To tell the callers that they are moving near to the front of the line.
第8题
What number should Miss Smith call？
A．5667986-233.
B．5657986-332.
C．5667896-332.
第9题
To be connected automatically to your old number, overseas callers will
A．not be charged for the service during the first year.
B．not be charged for the service for the first 9 months.
C．be charged for the service for the first 9 months.
第10题
What does the woman tell the man？
A．They should launch a new product.
B．He should conduct a survey.
C．She will give him a report.
D．They should reconsider prices.
