Dinner Booking Wednesday Date: 29th Oct. Time: 11:20 Name of the Customer: John Lee from
第1题
?Read this part of a fax from Sally Saunders, a hotel conference manager.
To: ______
Fax No: ______
From: Sally Saunders
Date: 1 March 2002
Pages (incl cover): 3
Thank you very much for your letter, enquiring about availability of conference facilities at this hotel for 1-4 September. I note your request for a special menu for the conference dinner on your final evening. You will find suggestions enclosed.
Unfortunately, during the week you have chosen for your conference, there is a trade fair. Therefore, we have very few single rooms available. I could offer you twin-bedded rooms, or perhaps you would consider moving your conference to the following week? I look forward to receiving your booking and choice of dishes for the conference dinner.
?Write a fax to Mrs Saunders:
?thanking her for her fax
?confirming your original dates for the conference
?booking 20 twin-bedded rooms
?telling her which dishes from the menu you require for the conference dinner,
?Write 60-60 words on your Answer Sheet.
?Do not include postal addresses.
第2题
Questions 41-45
&8226;Read the email and brochure below.
&8226;Complete the booking form. on the opposite page.
&8226;Write a word or phrase(in CAPITAL LETTERS)or a number on lines 41-45 on your Answer Sheet.
Hi Tracy,
Could you please fill in the form. to book a 2-day team-building event with Wildevent Company for eight of our sales staff?The following is the brochure.I suggest the weekend of 24/25 November.We just need four double rooms and a small meeting room.Could you ask for a coach tocollect us?
Thanks.
Alan
Event Check List:
Location
Day Event or Overnight with Accommodation.
Accommodation no.of delegates(Rooms-shared or single rooms,leisure facilities).
Dinner Requirements-private,themed or entertainment.
Conference room size and seating Special Needs-meeting room equipment,sound systems,grounds for events.
Transportation-parking,coaches for collection and return of delegates.
Delegate Type一24hr or day delegate.
Tel:01787269819
Booking Form.
Name of Company: SCB COM PANY
Delegate Type: (41)____________.
Number of Participants: (42)____________.
Accommodation: (43)____________.
Conference Room Size: (44)____________.
Transpodation: (45)____________.
(41)
第3题
&8226;Look at the form. below.
&8226;You will hear a woman making a booking for an awards ceremony.
The Marketing Week Awards
celebrating 20 years of excellence, will take place on March 3,1998 at the
(9)______ Hotel
Please reserve a table for (10)______ @ £ 1,120.00
or
Please reserve an individual place @ (11)______
Please send me a Dinner Booking Form
Name:Kari Mahmood Job Title: (12)______
Company: Apollo Address:23 Mercer Street,
Covent Garden, WC2H 9QB
Tel: 0171 674 2233 Fax: 0171 603 7884
第4题
&8226;Look at the form. below.
&8226;You will hear a woman making a reservation for an awards ceremony.
The Marketing Week Awards
The ceremony will be held at (9)______ Hotel.
Please reserve an individual place at £(10)______
Please send me a (11)______ Form
Name: Kari Mahmood
Job Title: (12)______
Company: Apollo
Address: 23 Mercer Street,
Covent Garden, WC2H 9QB
Tel: 0171 674 2233 Fax: 0171 603 7884
第5题
&8226;Read this part of a fax from Sally Saunders, a hotel conference manager.
To. Susan Winslet
Fax No.
From: Sally Saunders
Date: 1 March 2002
Pages (incl. cover): 3
Thank you very much for your letter, enquiring about availability of conference facilities at this hotel for 1-4 September. I note your request for a special menu for the conference dinner on your final evening. You will find suggestions enclosed.
Unfortunately, during the week you have chosen for your conference, there is a trade fair. Therefore, we have very few single rooms available. I could offer you twin-bedded rooms, or perhaps you would consider moving your conference to the following week?
I look forward to receiving your booking and choice of dishes for the conference dinner.
&8226;Write a fax to Mrs Saunders:
&8226;thanking her for her fax
&8226;confirming your original dates for the conference
&8226;booking 20 twin-bedded rooms
&8226;telling her which dishes from the menu you require for the conference dinner.
&8226;Write 60-80 words on your Answer Sheet.
&8226;Do not include any postal addresses.
第6题
Dear Sir,
I am writing 【C1】______ a strong complaint about the 【C2】______ treatment my guests, my colleague and I received when we visited your restaurant last Friday evening. On hooking a table for four by telephone on Tuesday we were 【C3】______ that there would be room for us despite the fact that you had only been 【C4】______ for a few weeks and were already booked.
We appreciate that there must be great 【C5】______ for restaurant meals at this time of the year in such a popular and 【C6】______ area but we were not expecting such an ill-mannered reception on the part of your head waiter.
Our Chinese friends are currently touring the "Shakespeare country" and were looking forward to a traditional English dinner in such a charming setting. But our hopes 【C7】______ an enjoyable evening out were instantly spoilt when your head waiter informed us that he had received no booking in our name and, so, no table was 【C8】______ for our party. My colleague and I protested at this and asked to speak to the manager, who, we were told, was unavailable. Your staff then offered us a table which we all had to share with another couple and no effort was made to 【C9】______ the unpleasantness we had experienced. We also had to wait some 【C10】______ time before the menu was brought to us.
I trust you will give this complaint your prompt attention as the whole embarrassing incident was a great. disappointment to our guests and sets a bad example of our English hospitality.
Yours sincerely,
Paul J. Weller
【C1】______
A.made
B.make
C.making
D.to make
第10题
A.At a hotel.
B.In a school.
C.At a booking office.
D.In a restaurant.