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The most effective complaint can be made by ______.
A．showing the faulty item to the manufacturer
B．explaining exactly what is wrong with the item
C．saying firmly that the item is of poor quality
D．asking politely to change the item
答案
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第11题
The most effective complaint can be made by ________.
A) showing the faulty item to the manufacturer
B) explaining exactly what is wrong with the item
C) saying firmly that the item of poor quality
D) asking politely to change the item
