听力原文:The item in the package was broken during the shipping and handling, wasn't it?(A
听力原文:The item in the package was broken during the shipping and handling, wasn't it?
(A) The samples are packed and ready to be shipped out.
(B)Yes, and since you're insured, you'll be reimbursed.
(C) No, we haven't received it yet.
(11)
A.
B.
C.