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[主观题]

Flight attendants, who start as low as $ 12,000 per year, are paid meagerly. No question.

But for all the rhetoric stirred by last month's strike against American Airlines, few have dared to breathe perhaps the key question—a 60-year-old question. Are flight attendants indispensable guardians of passengers' safety and well-being? Or, are they flying waitresses (85% are women) and waiters who are becoming less important to passengers willing to sacrifice frills for cheap fares? Fright attendants find the second suggestion repugnant. "We're very highly trained in first aid and CPR," says Wendy Palmer, an American Air fines flight attendant based in Nashville, "Our goal is to evacuate an airplane in a minute or less. That's what we're there for. In the meantime, we do serve drinks and food. "

"But maybe the time has come to let the free market determine if passengers value flight attendants enough to pay for them," says Thomas Moore, senior fellow at the Hoover Institution. Customers willing, there's no reason airlines can't hand out sandwiches and soft drinks as passengers board. Then they could be on their way with, perhaps, one safety expert on board.

"I'd suspect some people would be willing to pay dirt-cheap fares," says Bill Winter, spokesman for the Libertarian Party, an opponent of government regulation, "Other (airlines) would go in the opposite direction and there would be three attendants for each flier. "

Already millions of passengers have shown an eagerness to sacrifice service for lower fares. Southwest Airlines, which doesn't offer meals or assigned seating, has been the fastest-growing and most profitable airline in the industry. Southwest never staffs a jet with more attendants than the Federal Aviation Administration requires.

The FAA requires at least one flight attendant for every 50 seats. A 122-seat Boeing 737 must have three flight attendants even if it's flying only a few passengers. Union contracts often require more. Among its demands, American Airlines wants the option of staffing its jets at the FAA minimum.

No other form. of transportation falls under such rigid government control. Passengers aboard Amtrak and Greyhound aren't even required to wear seat belts. But climb aboard a Boeing 757, and you not only have to be strapped in, but four specialists are there to supervise a rare evacuation.

The National Safety Council estimates that 1 in 2.2 million people are killed in airline crashes each year. There are about 90,000 airline flight attendants employed by U. S. carriers. They cost the airlines $ 2.7 billion a year, assuming they average $ 30,000 per year in salary and benefits. If they save 100 lives per year, each life costs $ 27 million.

Dee Maki, National president of the Association of Flight Attendants, says 100 saved lives is a gross underestimate. No one tracks the actual number, but Maki says more than 100 heart-attack victims are saved each year by attendants.

Maybe one on-board attendant is all that's needed for safety, says Moore, an opponent of government regulation. "I don't know. But the FAA undoubtedly makes the wrong decision. Government always makes the wrong decision because they don't have the right information.

John Adams, former vice president of human resources for Continental Airlines, doubts that deaths would increase much if the number of flight attendants were cut in half. "Flying is very safe. It's much safer than riding a bus or a train," he says.

No one doubts that flight attendants have a tough job. They make about 20% what pilots make and often less than baggage handlers. Stuck in a metal tube for hours with cramped passengers battling nicotine fits, they are constantly being driven to go the extra mile for customer service.

They have to worry about policies concerning theft wei

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更多“Flight attendants, who start as low as $ 12,000 per year, are paid meagerly. No question.”相关的问题

第1题

From the last paragraph readers can get to know that Webb ______.A.is not satisfied with W

From the last paragraph readers can get to know that Webb ______.

A.is not satisfied with Western flight attendants

B.thinks highly of the flight attendants in China

C.encourages Chinese flight attendants to improve services

D.admires the services of Western flight attendants

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第2题

If there is a complaint from passengers, flight attendants should first say sorry and then deal with it.()
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第3题

听力原文:(A) The flight attendants are getting off the plane. (B) The pie ought to be read

听力原文:(A) The flight attendants are getting off the plane.

(B) The pie ought to be ready to take out.

(C) The pilots are preparing to take off.

(D) The musicians are tuning their instruments.

听力原文:(A) The flight attendants are getting off the

A.

B.

C.

D.

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第4题

Many people who fly at least occasionally have come down with a cold or the flu shortly af
ter disembarking. Is the air in airborne commercial jets (21)? The Association of Flight Attendants (AFA), (22) which 42,000 flight attendants with 27 airlines are represented, evidently thinks so. The organization claims that the incidence of air-quality-related diseases has (23) among itsmembers and demands that prompt actions be (24) to improve the conditions in the airplane cabin.A study the AFA (25) in 1997 uncovered about l,000 self-reported incidents of headaches,dizziness and memory loss (26)flight attendants and passengers. Some flight attendants were too ill to (27) their safety duties, while others have been permanently disabled.Because of airlines' efforts to (28)their expenses, cabin-air filters are not cleaned (29) .The complaints of flight attendants do not always give (30) to correct maintenance. Airlines turned to recycled air, (31) that they would reduce some of their costs. They are not required to put filters in. Airlines are (32) great pressure to get their flights out (33) .So they do not pay as much attention to systems that are not as (34)to flight schedule and safety.

Recent research findings emphasize the concern that filters can (35) engine chemicals into the cabin air. This may not happen (36) every flight, but it is a persistent problem.

In a study published in October 1998 an investigation was made (37) complaints of crew members (38) air quality and health. More than half of the 200 subjects reported health problems they (39) to cabin air.lt was concluded that these health problems were consistent with (40)harmful gases and substances.

21.

[ A] humid

[ B] unhealthy

[ C] unbearable

[ D] crisp

[D] to

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第5题

听力原文:Many women are attracted by the excitement of being a flight attendant — you earn
your living and see the world at the same time. Yet, many people consider flight attendants to be simply multi-lingual waitresses doing a very routine job.

Surely the truth must lie somewhere between these conflicting views. Of course, flight attendants do travel a lot yet are often tired or do not have enough time to take advantage of all the places they visit. They are working women after all! It is also true that speaking several 1anguages and having hotel experience are requirements for the job. But in addition, a flight attendant must be a psychologist and a nurse and be able to remain calm and efficient and carry out the necessary procedures in case of an emergency. A passenger's life may depend on her just as much as on the pilot.

So let us not underestimate her — apparently she is a charming waitress but she is also a highly trained and essential member of the crew of an aeroplane. Without her, there is no doubt that traveling by air would become a terrible experience. From this we can see what important role she plays in modern transportation.

(26)

A.They do routine work and speak a few languages.

B.They see the world and earn a lot of money.

C.They look pretty and look after passengers.

D.They see the world and do routine work.

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第6题

听力原文:Many women are attracted by the excitement of being a flight attendant -- you ear

听力原文: Many women are attracted by the excitement of being a flight attendant -- you earn your living and see the world at the same time. Yet, many people consider flight attendants to be simply multi-lingual waitresses doing a very routine job.

Surely the truth must lie somewhere between these conflicting views. Of course, flight attendants do travel a lot yet are often tired or do not have enough time to take advantage of all the places they visit. They are working women after all! It is also true that speaking several languages and having hotel experience are requirements for the job. But in addition, a flight attendant must be a psychologist and a nurse and be able to remain calm and efficient and carry out the necessary procedures in case of an emergency. A passenger's life may depend on her just as much as on the pilot.

So let us not underestimate her -- apparently she is a charming waitress but she is also a highly trained and essential member of the crew of an aeroplane. Without her, there is no doubt that traveling by air would become a terrible experience. From this we can see what important role she plays in modem transportation.

(30)

A.They do routine work and speak a few languages.

B.They see the world and earn a lot of money.

C.They look pretty and look after passengers.

D.They see the world and do routine work.

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第7题

听力原文: Ladies and gentlemen, this is your captain speaking. Because of the large number
of planes waiting to take off, twenty-five to be exact, we can expect to sit on the runway for a good fifteen minutes or so. I ask you all to be patient, and we'll be airborne soon. In the meantime, please remain in your seats. Turn off your cell phones and obey the no-smoking sign. Approximately 20 minutes after take-off, the flight attendants will begin serving drinks. In order to keep you waiting no longer than necessary, they will be coming around the cabin now to take your order. Thank you for your patience.

Who is listening to this announcement?

A.A football team.

B.Hospital patients.

C.Airplane passengers.

D.A theater audience.

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第8题

Alaska AirlinesPassengers can check in for their flights at the ticket counter or the depa

Alaska Airlines

Passengers can check in for their flights at the ticket counter or the departure gate. Passengers may check their luggage at the skycap desk or the ticket counter six hours prior to departure. Spare luggage tags may also be purchased at these locations.

To determine the best time to check in for your flight, please refer to the real time flight arrival and departure information. The departure gate opens for check-in and boarding pass distribution only one hour prior to the scheduled departure time. At twenty minutes before departure, passengers can check in only at the departure gate. Passengers checking in less than 15 minutes before their plane is scheduled to depart might be denied boarding.

Visit the convenience store, The Dream Fly, for refreshments, books, and periodicals. We may offer recorded books for your listening pleasure while in the skies.

For whom was this announcement made?

A.Pilots and copilots

B.Flight attendants

C.Airline passengers

D.Baggage handlers

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第9题

听力原文:Hello, ladies and gentlemen, this is your captain speaking. You are on board Flig

听力原文: Hello, ladies and gentlemen, this is your captain speaking. You are on board Flight 1125 heading for Los Angeles and scheduled to arrive at 20:46 Western Daylight Savings Time. We are currently 15,000 feet above sea level and traveling at 900/kph, and our expected travel time is estimated at 4 hours. As you can see from looking out the windows, the weather is beautiful, and we are expecting to have a turbulence-free ride. However, we may experience some strong winds coming from the north just before touchdown in LA. So passengers are recommended to stay seated as we reach the west coast area. Presently, your attendants should be passing out some drinks and snacks prior to dinner. All of us from Flywest Airlines thank you for flying with us.

How long is the flight?

A.About 4 hours.

B.About 11 hours.

C.About 15 hours.

D.About 20 hours.

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第10题

Frank Webb, an American pilot who first flew a glider at the age of 14, made his first fli
ght alone on his 16th birthday and got his commercial pilot's license(执照) on his 18th birthday.

After serving in the US Navy (海军) for 20 years, being a Boeing flight instructor, and working with Alaska Airlines for more than three years, Webb signed a contract with Shenzhen Airlines last May to captain domestic routes in China. Though he is an experienced pilot, he feels the same nervousness as he did on his first flight.

Captain Webb said that the "Sept. 11" incident did not have a direct influence on his decision to move to China to work. "Safety is in fact tighter in the United States and I am not worried about a terrorist attack," he said. "The main reason I came to China was that my children would have a chance to see the world and experience international living."

Webb has not experienced any in-flight emergencies(紧急情况) during his term in China although he said the weather here was generally more changeable than in the United States. "The weather changes tend to be great from north to south. We may be flying in a snow storm in Harbin, and then later that same day we may be flying through a tropical rain shower approaching Shenzhen," Webb said.

While Webb had more flexibility (灵活性) to deal with the weather in the United States, he said air traffic control in China was more strict and allowed fewer deviations(偏离).

Speaking of planes often being late in China, Webb said that in America, being late was one of the few things that would get him in trouble. "In China, on the other hand, it seems there are many things that can get you in trouble with the boss, but being late is not one of them." Webb does everything in his power to keep his flights on schedule.

"They provide really excellent service during flights. Western flight attendants just serve passengers. But the Chinese attendants will also check on the crew to see if we need anything," Webb said.

Webb was engaged in a contract with Shenzhen Airlines as ______.

A.he was afraid of the influence of "Sept. 11"

B.he got a better pay there than in the US

C.he thought more for his children

D.he hoped to see the beautiful sights in China

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