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A、New customers
B、Customer satisfaction
C、Growth in profit
D、All of the above
答案
更多“How can great after sales service benefit a business？（）”相关的问题
第1题
W: It's not an easy job at all.
M: Thanks a lot.
W: I'm just kidding, Robert. In fact, you will win it easily, as long as you tell them how well you did in junior middle school.
M: How can I do that？ Shall I come to visit all of my classmates and tell them？ Is it possible？ W: Come on, I think, it may be better if you write something about yourself and post it in our classroom, so that every body can see it.
M: That sounds good. But everyone puts up posters. What can we do that's different？
W: Oh, I just forgot it. Today is Paul's birthday, and he will invite the whole class to his party, so you can make full use of that.
M: That is a great idea.
W: And I strongly advise you to introduce your plan for the year.
M: That is a great idea. But I think I'd better come up with a speech pretty quickly. How about if I write it later and show it to you after it's done？
W: Fine, I'll see you then.
M: Thanks for all your help.
(20)
A．He wants to run with the woman.
B．He wants to visit his classmates.
C．He wants to write articles for news agency.
D．He wants to be the monitor of the class.
第2题
•Read the article below about how to handle work after treatment for cancer．
•Choose the correct word or phrase to till each gap from A，B，C or D on the opposite page．
•For each question 21-30，mark one letter(A，B，C or D)on your Answer Sheet．
Continuing to Heal After Returning to Work
You are on medical symptom．after learning that you have cancer，and you plan to return to work after your treatment．Should you return full time or part time？According to the American Cancer Society，a great number of workers who receive a (21) of cancer do retum to their jobs during or after treatment． (22) ，it's better to come back in stages rather than all at once．Doctors (23) working two or three days the first week and then returning to full time from there， (24) ，on the energy level．After all，you can't just walk into the office and expect to (25) ．at the same level you did before treatment．Just because you are healthy enough to go back to work doesn't mean you are necessarily ready to work eight hours (26) ．a roW．
What if you have to come back full time for financial reasons？How do you (27) ．feeling sick or tired on the job？You'd better be honest about it．Talk to your manager，immediate co-workers and people who (28) ．directly to you about how much work you can handle and what you need to (29) ．It's also important to communicate to coworkers (30) you need to get through the day-it could be lying down for 20 minutes to regain your strength，or acknowledging that you can no longer work through lunch．
(21)
A．symptom
B．diagnosis
C．cure
D．result
第3题
M: Well, I really can't tell. Anyhow, I'm doing my best, working night and day.
W: So am I. Sometimes, I feel very tired, both physically and mentally.
M: I feel the same. I often suffer from headaches and general weakness. Not enough time for sleeping. I don't know what will become of me if it goes on like this for long.
W: And no time for sports, even music, not to mention films or TV programs. All we can see is exercises, exam papers and this sort of things.
M: It seems that to go to college is the only future we have.
W: Certainly not. Even if we can't go to college, we can take up many other jobs and do our bits for the society as well.
M: Quite right. But we'll get more knowledge after studying several years at college. That means we can work better for our country and people after graduation. In addition our parents lay great hope on us, and we shouldn't make them feel disappointed.
Who are the two speakers？
A．They are students preparing for the coming college entrance exam.
B．They are students preparing for the final exams.
C．They are colleagues.
第4题
W: It won't be easy !
M: Thanks a lot !
W: Oh, just kidding. Actually, I think once we show everyone how well you did as junior class treasurer, you are sure to be elected president.
M: Well... What's your strategy？
W: One thing I was thinking of is to hang campaign posters in all the hallways.
M: But everybody puts up posters. We need to do something different.
W: Let me finish: The campus radio station is willing to let you have five minutes tomorrow morning at seven to outline your plans for the year. Lots of students will hear you then.
M: Great idea !
W: I've also arranged for you to give a speech during dinner tomorrow. Over a hundred students will be there. And you can answer questions after you finish speaking.
M: That means I'd better come up with a speech pretty quickly. How about if I write it tonight and show it to you after chemistry class tomorrow？
W: Fine. I'll see you after class.
M: You're really good at this. I'm glad you agreed to help me out.
(26)
A．The election for senator.
B．The election for treasurer.
C．The election for secretary.
D．The election for president.
第5题
W: Great!
M: I guess you haven't ever been to a hockey game.
W: Yes. But I've read a few things about it in the papers. What time does it start, David？
M: Six o'clock sharp. But we should get there a little before that if we want to see a warm-up.
W: Warm-up？
M: The players prepare for the game by doing some skating and shooting before it starts to loose up.
W: OK! We'll have an early dinner and meet inside the front entrance. How about 5:15 ？
M: That's fine.
W: That'll let us pick up the tickets, and find our seats to watch the warm-up.
What are they talking about？
A．Who to play game.
B．How to watch a hockey game.
C．Where to have a dinner after a hockey game.
第6题
听力原文：W: John! How are you？ It's been ages since we met last time!
M: I'm fine, thank you! Seeing you now just reminds me of the good days we spent together in school.
W: Me too. You look more energetic than before. What are you doing these days？
M: Believe it or not, I've just opened my own restaurant. I'm also head chef.
W: Are you kidding me？ You've always hated cooking!
M: Well, I used to hate cooking, but now I really love it.
W: I just can't believe my ears! When did you change your mind？
M: After I tried Chinese food. It was so delicious and quite different from any food I'd had before. Before that, I used to cook really boring things for my family. But now the whole family enjoys the Chinese food I cook for them. Cooking is really the most enjoyable work to me.
W: I still can't believe it! So, did you go to cooking school or something？
M: Yeah. I went to Beijing to study. The teachers there were excellent and I learned a lot. That's of great help to my restaurant.
W: Really？ How long did you stay there？
M: I was there between 1997 and 1999.
W: And what did you do after that？
M: Then I came back here. I worked in a Chinese restaurant for about two years to get some experience.
W: That's great! So, where is your restaurant？ I'm going to eat there this weekend!
M: It's right on the comer of Queen's Street. I'll be very happy if you come.
W: OK, I'll be there with my husband on Sunday.
M: I look forward to seeing you, bye-bye.
(27)
A．Teacher and student.
B．Classmates.
C．Ex-husband and wife.
D．Colleagues.
第7题
W: It won't be easy!
M. Thanks a lot !
W: Oh, just kidding. Actually, I think once we show everyone how well you did as junior class treasurer, you're sure to be elected president.
M: Well... What's your strategy？
W: One thing I was thinking of is to hang campaign posters in all the hallways－
M: But everybody puts up posters. We need to do something different.
W: Let me finish: The campus radio station is willing to let you have five minutes tomorrow morning at seven to outline your plans for the year. Lots of students' ll hear you then.
M: Great idea !
W: I've also arranged for you to give a speech during dinner tomorrow. Over a hundred students' ll be there. And you can answer questions after you finish speaking.
M: That means I'd better come up with a speech pretty quickly. How about if I write it tonight and show it to you after chemistry class tomorrow？
W: Fine. I'll see you after class.
M: You're really good at this. I'm glad you agreed to help me out.
(23)
A．The election for senator.
B．The election for treasurer.
C．The election for secretary.
D．The election for president.
第8题
W: That won't be easy.
M: Thanks a lot.
W: I'm just kidding, Bob. Actually I think once we show everyone how well you did as a junior class treasurer, you will win easily.
M: How do we do that？ Meet with all three thousand people who are members of the Student Union？
W: Come on. What I'm thinking of first is hanging campaign posters in all the hallways, where most of the students are sure to see them.
M: That sounds good. But everyone puts up posters. What can we do make that different？
W: The campus radio station is willing to let you have five minutes tomorrow morning at seven o'clock to outline your plans for the year. Lots of students will be listening, then.
M: That's a great idea!
W: I've also arranged for you to give a speech during dinner tomorrow. At least five hundred of the students will be there. You'll answer questions after you've finished speaking.
M: That means I'd better come up with the speech pretty quickly. How 'about if I write it tonight and show it to you after chemistry class tomorrow？
W: Fine. I'll see you after class.
M: Thanks for all your help!
(23)
A．Their lecture notes.
B．The man's election plans.
C．Putting up posters.
D．The campus radio station.
第9题
The landscape can change abruptly after a rainstorm in the Great Sahara Desert.
A．quickly
B．completely
C．gradually
D．slightly
