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（请给出正确答案）
A．hardly
B．clearly
C．respectably
D．respectively
答案
更多“When customer service representatives speak to customers over the phone, they should alway”相关的问题
第1题
Mr. Rocca said he was______to leave when the customer telephoned.
A．off
B．about
C．near
D．close
第2题
When did the customer expect to receive the components？
A．Monday morning
B．Tuesday morning
C．Tuesday afternoon
第3题
When will the customer start the program？
A．March 1
B．April 1
C．May 1
D．June 1
第4题
A．ships
B．describes
C．displaces
D．disperses
第5题
When did Ms. Ross try to report the problem to the customer service department？
A．On January 10
B．On January 20
C．On January 24
D．On January 25
第6题
When dealing with complaints，she would like to
A．take more responsibility.
B．pass the customer on to her boss.
C．not to care for them.
第7题
Charlotte was very polite to every customer except when she was ill.
A．Y
B．N
C．NG
第8题
When dealing with complaints, she would like to
A．take more responsibility.
B．pass tile customer on to her boss.
C．give the customers money back.
第9题
第10题
A．Right.
B．Wrong.
C．Doesn't say.
