听力原文：Growth for a new business like ours can be as much of a problem as a positive. Yo

u're struggling to keep up on all fronts, and the people side of things can be a real headache. What we do is rather specialised, which means you can't just take people on as and when you need them. That's why making the skills building sessions available to more people was a good idea, as it means we can grow expertise internally.

— You will hear five short recordings about improvements in the workplace.

— For each recording, decide What improvement has been made.

— Write one letter (A - H) next to the number of the recording.

— Do not use any letter more than once.

— You will hear the five recordings twice.

A Some inefficient equipment was replaced.

B A bonus payment system was extended.

C A department was moved to new premises.

D Training opportunities were increased.

E A system of cost control was implemented.

F Some software was upgraded.

G A number of specialist staff were recruited.

H A system of promotion was introduced.