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What is Ms. Kelly Hoffman supposed to do？
A．To consult a manual
B．To purchase new software
C．To replace her computer rather than repair it
D．To consult a system administrator
答案
更多“What is Ms. Kelly Hoffman supposed to do？A．To consult a manualB．To purchase new softwareC．”相关的问题
第1题
To: Kelly Hoffman ＜kelly@glipublishing.com＞
From: Henry Samuel ＜henry@glipublishing.com＞
Date: December 23
Subject: Difficulty accessing the Internet
Dear Ms. Kelly Hoffman,
I suddenly had difficulty accessing the Internet. I had no problem accessing outside web sites this morning. But since I returned from lunch, I haven' t been able to access web sites outside of the company's networks. I contacted the technical support manager immediately, but I haven't gotten a response yet.
My colleague, Ms. Carol Hewitt, said you helped her solve her technical problem before and suggested I make a call to you directly. Is there a problem with the company's Internet connection or is this problem unique to my workstation？
Thank you very much for your help.
To: Henry Samuel ＜henry@glipublishing.com＞
From: Kelly Hoffman ＜kelly@glipublishing.com＞
Date: December 23
Re: Problem with access to the Internet
Dear Mr. Henry Samuel,
I'm very sorry for the inconvenience. Our technical support manager, Mr. Keith Wilson usually handles Internet problems but he will be out of the office until December 27, 2007.
The failure of access seems to be occurring randomly. Almost all employees still have full online access but your workstation must be one of the ones that are experiencing connection problems today. To determine the cause of the problem and prevent it from happening again, I have forwarded your e-mail to our system administrators for further investigation. I expect to have the situation resolved within an hour.
In the meantime, please delete your temporary Internet files. These files may have become corrupted and could possibly be contributing to the problem. Instructions for deleting the files can be found in your employee manuals.
I will be leaving the office at 4 p.m. today. If you need further assistance after that time, please contact Mr. Gavin Newsom, my assistant.
Kelly Hoffman
Technical Support Department
What is true about Mr. Henry Samuel' s computer problem？
A．The problem first happened in the morning.
B．The problem is unique to his workstation.
C．The problem is the result of running too many programs.
D．The cause of the problem has not been identified.
第2题
Copax Name Alteration
As you probably know, Union DKI recently assumed control of Copax. As a result, your local Copax branch In Madison, WI, will now be renamed Union DKI. Please be assured that the services previously supplied to you by Copax will continue as normal. Below is a reminder of important contacts at your branch, with their new e-mail addresses. We look forward to serving you.
Branch manager
Mr. David Parks(deparks@uniondki. com)Mortgages and loans
Mortgage advisor-Mr. Garry Rogers (gprogers@uniondki. com)
Mortgage advisor-Ms. Stephanie Wait (sewait@uniondki. com)
Loans advisor-Mr. Peter Ho (pywho@uniondki. com)
Card enquiries
Ms. Kathy Park (kjhpark@uniondki. com)
Union DKI
216-555-1045
Ms. Celia Jones
Manager
April 7, 2009
What kind of business is Union DKI？
A．A financial institution
B．A management consultancy firm
C．An e-mail provider
D．A union organizations
第3题
What did Jared Kelly do first when he got Diane's message？
A．He telephoned.
B．He left a message.
C．He e-mailed her.
D．He sent a fax to her.
第4题
16：What do you think Mr. Kelly will do at once after the conversation？
A.Agree that Susan can pay the same rent as before.
B.Go to fix the light switch for Susan himself.
C.Ask someone else to fix the light switch for Susan.
D.Put in new smoke alarms for her.
第5题
A．Begging for a meal.
B．Selling goods door to door.
C．Striving for better life.
D．Believing in human kindness.
第6题
In what city does Ms. Grace live？
A．Hamilton
B．Cambridge
C．Brantford
D．Caledonia
第7题
What will happen on May 10th？
A．Another seminar will be held.
B．Mr. Takagi and Ms. Lee will meet.
C．The seminar will end.
D．Mr. Takagi, Ms. Lee and Ms. Ward will meet.
第8题
What is Ms. Porter asked to do？
A．Call the hotel
B．Revise a travel itinerary
C．Contact Ms. Hamilton
D．Get a signature from the supervisor
第9题
What are recipients asked to do？
A．Call Ms. Barbara Campbell
B．Send an e-mail to Ms. Barbara Campbell
C．Give a presentation
D．Reserve a hotel room
第10题
What is the purpose of the e-mail？
A．To file a sick leave.
B．To postpone a meeting.
C．To confirm attendance.
D．To propose a marketing strategy.
