Home & Office Furniture 25 Parker Road, West Town 25674 April 20 Dear Mr. Campbell,
Thanks for visiting my office this morning. I watched the DVD you gave me about your companys service and it was very impressive, and Id like to open an account with your company if some conditions are met between us. As I mentioned, I have had a few problems recently with our products being damaged during shipment, and I am not certain that I want to continue using TPS Express to deliver merchandise to my customers. Enclosed please find a detailed description of our shipping needs. The most important thing is that I must be able to continue providing my customers with an option to receive the next-day delivery of merchandise at a resonable price. Id like to know what time of day I need to have merchandise ready to be picked up for shipping. Currently I must have it ready for pickup by 2: 00 p.m. Please let me know as soon as possible since we normally receive a lot of orders from our customers in May. You can email me at the address on my business card I gave you this morning. Thank you. Very truly yours, Tony Anderson Enclosure To: Tony Anderson<anderson@homeandoffice.com> From: Geroge Campbelkcampbell@speedmate.com> Date: April 20 17: 00 Subject: Rates for Home & Office Company Attachment: Rate schedule Dear Mr. Anderson, I am very happy to hear you like our service. You can trust our knowledgable staff members. We do offer an array of affordable next-day delivery options. The most inexpensive of these options would require merchandise to be ready for pickup from your office by 10: 00 a.m. Please check the attached rate schedule that I have prepared for your company. Please note that if you do open an account with us at Speedmate Shipping to be paid monthly, I would be happy to apply a 15 percent discount to your first months bill. Please let me know if I can answer any further questions, and I will be in touch with you soon. Sincerely, George Campbell
Who is Mr. Campbell?
A.A DVD producer.
B.A shipping company representative.
C.The owner of TPS Express.
D.A furniture salesperson.