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Why is Ms. Ross sending an e-mail？
A．She received defective products.
B．The store sent a wrong item.
C．The bill was charged incorrectly.
D．The delivery arrived too late.
答案
更多“Why is Ms. Ross sending an e-mail？A．She received defective products.B．The store sent a wro”相关的问题
第1题
Why did Ms. Wickleston send the letter？
A．To express her admire for the lounge's interior design
B．To thank the manager for giving her a discount
C．To thank the whole staff and express her satisfaction to the service
D．To give advice on the food
第2题
Why did Ms. Partridge send the email？
A．To confirm a viewing appointment
B．To ask for some details about the home
C．To make an offer on an apartment
D．To express interest in a property
第3题
Prime Event Group
400 South East Second Avenue,
Miami, Florida 33131-2197
Tel: 305-358-1214
Fax: 305-358-0129
Ms. Ross Mayfield
PennWell Publishing
1750 Welton Street,
Denver, Colorado 80202
Tel: 303-295-2334
Fax: 303-295-1072
Dear Ms. Ross Mayfield,
The twentieth annual Computer Publishing and Printing Conference will be held April 10-15 at the Sheraton Vistana Hotel in Orlando, Florida. As in previous years, the Conference will be attended by over 3,000 computer professionals from around the world, including some of the most prominent leaders in the field. Once again, we hope PennWell Publishing will take advantage of our Publisher's Exhibition for showcasing your computer-related books, journals, software and other materials.
The John Eliot Hall, which will be equipped with tables, racks, power outlets and telephone lines with data ports for Internet access, has been reserved for large exhibits displaying multimedia products. We have also reserved the Bessie Smith Hall for smaller exhibits displaying books and journals. This hall will be equipped with large tables, racks and display boards.
If you are interested in reserving an exhibit booth, please complete the enclosed registration form, indicating which hall you would like to use and the dates for which you would like to reserve space. This year, for the first time, payments are due along with the registration form, and these must be received by March 25.
If you have any questions regarding space rental, please contact me by phone at 305-358-1714 or by e-mail at laura@event.com.
Sincerely,
Laura Miller
To: Laura Miller ＜laura@event.com＞
From: Ross Mayfield ＜mayfield@pennwell.com＞
Date: Wednesday, March 2
Subject: the Computer Publishing and Printing Conference
Dear Ms. Laura Miller,
Thank you for your letter regarding exhibition opportunities at the Computer Publishing and Printing Conference.
Before I fill out the registration form, I have a question that pertains to the halls you have reserved for exhibits. As our company produces both books and multimedia products, we had hoped to set up our exhibit booths side by side. Would you be able to accommodate both of our exhibits in the John Eliot Hall？
Please reply soon.
Ross Mayfield
Why did Ms. Laura Miller write to Ms. Ross Mayfield？
A．To inform. her about a new hotel
B．To promote exhibition space.
C．To introduce a new technology
D．To reserve audio equipment
第4题
What is indicated about Ms. Ross Mayfield？
A．She works for PennWell Publishing.
B．She is a conference organizer.
C．She is a computer programmer.
D．She will receive a discount on renting space.
第5题
When did Ms. Ross try to report the problem to the customer service department？
A．On January 10
B．On January 20
C．On January 24
D．On January 25
第6题
What does Ms. Ross Mayfield indicate in her e-mail to Ms. Laura Miller？
A．She is not going to attend the Conference this year.
B．She would like to reserve the Bessie Smith Hall.
C．She would like to have booths of her displays in the John Eliot Hall.
D．She needs space only for her multimedia products.
第7题
How much of additional discount should Ms. Ross receive for the suits she purchased？
A．5 percent
B．10 percent
C．15 percent
D．20 percent
第8题
听力原文：W: Hello. Mr. Summerfield. How are you today？
M: Very well. Thank you, Ms. Green.
W: What can I do for you？
M: Well, unfortunately, there is a problem with the order we received from you yesterday. It seems we've not received the right quantity of manuals to support the telephone system.
W: Oh, dear, that's bad news. I'm very sorry to hear that, and you don't know how many packs are without manuals？
M:No, because we haven't opened every pack. But in several of those that have been opened there are none, no manuals.
W: I'm very sorry about this inconvenience, Mr. Summerfield. We'll send out the manuals this afternoon by express mail entirely at our cost, and the manuals should arrive tomorrow or the day after at the latest.
M: All of them, right？
W: Yes. It maybe that some have them already, but we cannot be sure. So the best thing is to send out the manual for every pack.
M: Yes. Yes, I see. That would be great.
W: Please accept our apologies for this mix-up. I assure you we will do everything possible to find out why the mistake happened.
M: Right. Thanks for your swift action.
W: Not at all. Thank you and goodbye for now. Do call if there is anything else.
M: All right. Thank you. Goodbye, Ms. Green.
W: Goodbye.
Questions:
What problems are the speakers discussing？
What does the woman promise to do？
What does the man think of the solution？
(20)
A．The man has sent the order to the woman by mistake.
B．Some of the telephone systems don't work properly.
C．Some of the packs do not contain any manuals.
D．The quality of the goods is not up to the standard.
第9题
Why is Mr. Turner writing to Ms. Burns？
A．To request payment
B．To confirm membership in an association
C．To apply for a membership card
D．To offer an employment opportunity
第10题
Lamberts Bank
206 Rampton Hill
Thompson, WY 82073-3341
June 26
Mr. Michael Hunter
92 Woodvale Road
Wilton, WY 82007
Dear Mr. Hunter:
Your application for a bank account has been successful, and we are able to offer you the following:
Checkbook
Check guarantee/debit card
Use of Lamberts automatic teller machines (ATM's) and CONNEX ATM's
Online banking and 24-hour telephone banking
A copy of the bank account conditions that apply to your account is enclosed.
Please deposit a minimum of $ 100 into your account. Once this has cleared, we will send your check guarantee/debit card to you.
Thank you for your business.
Sincerely,
Jean Villiers
Jean Villiers (Ms.)
Accounts Manager
Why is the bank writing to Mr. Hunter？
A．He lost his check book and check guarantee card.
B．There are new charges to his account.
C．He asked to open an account.
D．He needed instructions for using the ATM's.
