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听力原文：Some months ago my friend bought a new refrigerator, but became worried when it d

听力原文： Some months ago my friend bought a new refrigerator, but became worried when it did net work properly.

The food did not keep well, the milk went sour quickly and the inside of the refrigerator had an unusual smell. My friend tried to do many different things to solve the problems. She checked every comer inside the fridge and wiped the refrigerator out with a wet cloth, all without success. This refrigerator would not work properly.

Finally, my friend decided she had had enough. She asked her son-in-law to find the paper with the shop guarantee on it. This guarantee said the shop promised to repair the refrigerator for free if it broke down in the first three months.

The son-in-law first had a look at the refrigerator to see what the problem was. To the amusement of all those present and the embarrassment of your friend, he found that she had plugged her refrigerator into the electric power plug in the wall, but had forgotten to switch the power on.

(30)

A．It is not really a new one.

B．It is the new one but doesn't work properly.

C．It is the new one but it is not nice looking.

D．It is the new one but my friend doesn't like it.

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发布时间：2020-08-01

更多“听力原文：Some months ago my friend bought a new refrigerator, but became worried when it d”相关的问题

第1题

听力原文：A: Well, I'm not sure. It sounds as if the movie is rather violent for us.B: Yes,

听力原文：A: Well, I'm not sure. It sounds as if the movie is rather violent for us.

B: Yes, but it's very famous. The director won some kind of award. Peter saw it a few months ago, and according to him, some of it was violent, but it was all done in a very "matter-of-fact" way. Nothing to... eh... you know...

A: OK, then. I suppose it will make a change from comedies.

Q: What are the speakers talking about？

(3)

A．A book.

B．A film.

C．An exhibition.

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第2题

听力原文：M：Hi Jane．So glad to see you again．W：Likewise．I remember the last time we met was

听力原文：M：Hi Jane．So glad to see you again．

W：Likewise．I remember the last time we met was 4 months ago at Mickey's birthday party. How are you doing？

Q：What do we know about the speakers？

(17)

A．They went to the same ceremony some time ago.

B．They are discussing when to meet again.

C．They don't know how to get to Mickey's home.

D．They will go to Mickey's graduation ceremony.

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第3题

听力原文：M：Hi，Jane. So glad to see you again．W：Likewise．I remember the last time we met wa

听力原文：M：Hi，Jane. So glad to see you again．

W：Likewise．I remember the last time we met was 4 months ago at Mickey's birthday party．How are you doing？

Q：What do we know about the speakers？

(17)

A．They went to the same ceremony some time ago.

B．They are discussing when to meet again.

C．They don't know how to get to Mickey's home.

D．They will go to Mickey's graduation ceremony.

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第4题

听力原文：W: Come in and sit down.M: Thank you. Here I've got a small present for you for C

听力原文：W: Come in and sit down.

M: Thank you. Here I've got a small present for you for Christmas.

W: How nice of you! Let's open it right now. Oh, how lovely it is!

M: This small basket will be just right for candy and some other little things.

W: Where did you get it？

M: It's from China. Two months ago, I went to China with my parents and I bought it for you in Beijing, the capital of China.

W: From China？ Thank you so much. No wonder it's so lovely. China's famous for its handicrafts. Let me see what it is made of.

M: It's woven of bamboo.

W: Really？ How skillfully it's done! I'll get it right here. Everybody can see it when coming in.

M: I'm very glad you like it.

Where does this conversation take place？

A．At a restaurant．

B．At the woman's home.

C．In the street.

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第5题

听力原文：When he first heard the news on the radio, Charles could hardly believe it. He ha

听力原文： When he first heard the news on the radio, Charles could hardly believe it. He had been told by some friends to expect what happened, but still, he just couldn't accept it. He had spent too many years perfecting his trade to think that the time would come when machines would replace him and his skills.

That was the news that struck his ears early on that morning five months ago when the announcement came. The company was going to install machines and save thousands of dollars in production costs. Unfortunately, for Charles it meant that his job was going to be abolished.

At first he had thought it was humiliating to be replaced by a machine. But, now, months later, he felt relieved that his skills were not lost, but, instead, valuable enough to be placed in a computer! Those skills were still producing useful products for people, and now his job was to supervise rather than do the work himself.

Charles had, as they say, "moved up in the world". He was no longer a worker; he was a manager!

(26)

A．The news that machines would replace him and his skills.

B．The news that he had to learn new skills.

C．The news that the company was going to reduce the number of machines.

D．The news that he was no longer a worker.

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第6题

听力原文：M: You're slimmer than you used to be, aren't you？W: You bet I am! I've been diet

听力原文：M: You're slimmer than you used to be, aren't you？

W: You bet I am! I've been dieting for 5 months. I've lost 20 pounds. I'm down to 140, and I feel great now.

Q: What was the woman five months ago？

(14)

A．She was slimmer then.

B．She was 140 pounds then.

C．She was 160 pounds then.

D．She was in very good figure then.

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第7题

听力原文：Almost every family buys at least one copy of a newspaper every day. Some people

听力原文： Almost every family buys at least one copy of a newspaper every day. Some people subscribe to as many as two or three different newspapers. But why do people read newspaper？

Five hundred years ago, news of important happenings—battles lost and won, kings or rulers overthrown or killed—took months and even years to travel from one country to another. The news passed by words of mouth and was never accurate. Today we can read in our newspapers of important events that occur in faraway countries on the stone day they happen.

Apart from supplying news from all over the world, newspapers give us a lot of other useful information. There are weather reports, radio, television and film guides, book reviews, stories, and of course, advertisements. There are all sorts of advertisements. The bigger ones are put in by large companies to bring attention to their products. They pay the newspapers thousands of dollars for the advertising space, but it is worth the money for the news of their products goes into every home in the country. For those who produce newspapers, advertisements are also very important. Money earned from advertisements makes it possible for them to sell their newspapers at a low price and still make a profit.

Newspapers often have information on gardening, cookery and fashion, as well as a small but very popular section on jokes and cartoons.

(30)

A．To make newspapers sell at low prices.

B．To make newspapers run profitably.

C．To make their products known to more people.

D．To sell their products at low prices.

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第8题

听力原文：A few months ago, [32] a team of interviewers were sent to schools to find out wh

听力原文： A few months ago, [32] a team of interviewers were sent to schools to find out why children are prejudiced against science. Their answer provided this surprising picture of a typical scientist: they thought [33] a scientist is a rather dull person who spends all day working in a laboratory, wearing a white coat and making things that smell bad. They thought that scientists usually aren't very interesting and don't talk about anything but science. They don't play games well and they aren't attractive to the opposite sex. They also did not realize that women are as capable of becoming scientists as men.

On the other hand, [34] an art graduate is seen as a much livelier person. Arts graduates are thought to have a better sense of humor, to be interested in sports and pop music and to be considered attractive. When you understand these misconceptions which children have, it is only logical that most of them want to study arts rather than science.

(33)

A．Scientists.

B．Art graduates.

C．Children.

D．Women.

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第9题

听力原文：So, if everyone is here, I'll make a start. Now, as you might know, a few months

听力原文： So, if everyone is here, I'll make a start. Now, as you might know, a few months ago we asked some consultants to take a look at the way we answer the telephone across the group. They telephoned our offices and made enquiries as customers normally would. They recorded information such as how quickly the call was answered, how friendly people were and how efficiently they dealt with the enquiry.

So, I'll begin with what they found out. Right now, first of all, they found out that on average we answer the phone after four rings, which isn't bad, but we can still improve on it. Secondly, friendliness. Now, although some offices scored as high as 8 out of 10 for friendliness, the consultants only gave the company as a whole 6 out of 10. Once more, this wasn't as good as it should be. The consultants said that 7.5 is the minimum we should be aiming for throughout the group. And finally, efficiency. Now here, we did quite well. It seems that the people who normally answer the phone can either deal with enquiries themselves or put the caller through to the right person. However, there were one or two negative points which we still have to work on, such as always remembering to ask the caller's name before putting them through. So, as you can see, we need to do a lot of work.

Going back to the first point, about the phone ringing four times, everyone will now be responsible for answering the phone after the third ring. This way there is no excuse for keeping a caller waiting. The point about friendliness, however, is the most important. People want to hear a cheerful voice when they call the company and feel good when they do business with us. So we're going to choose some new hold music and the consultants have given us some good phrases to use on the phone. They're on the handout I gave you at the beginning. Does everyone have copy？ Right, good.

So, moving on to efficiency...

● You will hear a manager talking to staffs about the way they answer the telephone.

● For each questions 23-30, mark one letter (A, B or C) for the correct answer.

● After you have listened once, replay the recording.

The company is most worried about how ______ .

A．quickly staff answer the phone.

B．efficiently staff deal with enquiries.

C．friendly staff sound on the phone.

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第10题

听力原文：So, if everyone is here, I'll make a start. Now as you might know, a few months a

听力原文： So, if everyone is here, I'll make a start. Now as you might know, a few months ago we asked some consultants to take a look at the way we answer the telephone across the group. They telephoned our offices and made enquiries as customers normally would. They recorded information such as how quickly the call was answered, how friendly people were and how efficiently they dealt with the enquiry.

So I'll begin with what they found out. Right, now first of all, they found out that on average we answer the phone after four rings, which isn't bad, but we can still improve on it. Secondly, friendliness. Now although some offices scored as high as 8 out of 10 for friendliness, the consultants only gave the company as a whole 6 out of 10. Once more. This wasn't as good as it should be. The consultants said that 7.5 is the minimum we should be aiming for throughout the group. And finally, efficiency. Now here, we did quite well. It deals with themselves or puts the caller through to the right person. However, there were one or two negative points which we still have to work on, such as always remembering to ask the caller's name before putting them through. So as you can see, we need to do a lot of work.

Going back to the first point, about the phone ringing four times, everyone will now be responsible for answering the phone after the third ring. This way there is no excuse for keeping a caller waiting. The point about friendliness, however, is the most important. People want to hear a cheerful voice when they call the company and feel good when they do business with, so we're going to choose some new hold music and the consultants have given us some good phrases to use on the phone. They're on the handout I gave you so, moving on to efficiency ...

•Listen to the manager talking to staff about the way they answer the telephone.

•For each question (23 -30), mark one letter (A, B or C) for the correct answer.

•You will hear the recording twice.

The information was

A．recorded by the company.

B．given by the company's customers.

C．collected by a consultancy.

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