SMTP的英文是SIMPLE MAIL TRANSFER PROTOCOL，中文是简单邮件传输协议，POP的英文是POST OFFICE

A.SNMP代理

B.MAIL代理

C.SMTP代理

D.POP3代理

E.用户接口

What are features of the Excite Inbox？

A．You can personalize the Excite Inbox with your choice of nine unread-mail icons and 15 color schemes, including Lavender, Techno, Mint Julep.

B．You can get this Inbox for e-mail, voice mail, and faxes all for free.

C．You can get information from many directions.

D．Listening to messages and viewing faxes are both simple and easy,

回答题：

Looking to help the environment？ Consider the following simple ideas.

Turn off electrical devices when they"re not being used.

Turning off， rather than leaving on stand-by， things like your TV and computer will save huge amounts of energy. With this， we can all help reduce the amount of carbon dioxide emitted into the earth"s atmosphere， thereby reducing pollution and global warming.

Share your ear.

Rather than traveling to work alone， why not arrange ear-sharing with one or more of your，friends or colleagues？ To give you an example， if you drive a fashionable ear， you will use more energy in a year than you would leaving your fridge open for seven years， or your TV on for thirty-two years ! Imagine the savings if you shared your ear with 2，3 or even 4 other people !

Refuse junk mail.

While we all complain about how much junk mail we get， we very rarely do anything about it. The mail continues to go straight from our letter-boxes into the garbage bin——with 99% of it not even opened. What can you do about this？ There are various websites where you can register to receive no junk mail. As well as saving time， you"ll also be doing a lot for the environment. Each year，100 million trees are used to produce junk mail.250，000 homes could be heated with one day"s supply of junk mail.

There are many other everyday changes you can make to help the environment. They will cost you nothing， and many will actually save you money! Why not give it a try？ We can all help，if we really want to.

By turning off a TV or computer that‘s not being used，you will save a lot of energy. 查看材料

A.Right

B.Wrong

C.Not mentioned

回答题：

·Read the article below about e·mail phone and the questions on the opposite page．

·For each question（13-18），mark one letter（A。B。C，or D）on your Answer Sheet．

Do you send and receive more phones calls or e—mails？If your answer is e—mail．or you wish it were，then a new breed of telecommunication devices called an e—mail phone or Internet phone may soon find its way into your kitchen or living room．Essentially，an e—mail phone，or e—phone for short．is the merger of telephone and computer．With most of these new screen phones，that means being able to read and reply to electronic mall directly from the phone，without starting up（or even owning）a PC．With some，it also means being able to search through the web to make vacation plans or research homework assignments though at slow speeds and on a rather small screen．And you can still make phone calls，too．

No computer experience is required to use an e-phone．Most let you sign up with Internet Service Provider（ISP），which typically charges about$20 per month．Once you’re past tllis tedious work and enter the account information into the phone，you can check your e—mail from either your computer or phone．

To assess your e—mail account from one of these phones，you typically have to select e—mail service from a menu．Phones with touch screens have an icon（图标）for that on the opening screen．For other phones，you press one of the buttons lining the bottom or sides of the display，much as with an ATM machine．The phone then calls your ISP．When the ISP picks up，the phone automatically transfers your account name and password．Once accepted，the ISP will start sending the phone your messages．By touching the item you want to read or hitting a button next to it，the message will be displayed．Once you’ve read it，you can reply to the message，move onto the next one，or，like most phones，delete the message from your account．You can check your e—mail manually，but most e-phones call also be set to check several times a day automatically．In automatic mode，the phone fla．shes to tell you mail is waiting．If you happen to be using the phone when it is scheduled to check for e—mail，the phone will automatically try again when the line is free．

One serious drawback to e—mail by phone is that it cannot receive（or send）attached files。whether they contain documents or graphics．Some phones will attempt to display simple text files as part of the message，but other types of files will appear as gibberish（乱码），or not at all．If you share the e-mail account with a PC and don’t delete the message，however，you can usually retrieve the message and file on your computer．

An e-mail phone is an improved device of telecommunication in that 查看材料

A.it can record a message in the form. of e—mails．

B.it can be used to receive and send e—mails．

C.it can be connected with computers．

D.it can be used to visit websites

e page． ·For each question(13-18)，mark one letter(A。B。C，or D)on your Answer Sheet． Do you send and receive more phones calls or e—mails？If your answer is e—mail．or you wish it were，then a new breed of telecommunication devices called an e—mail phone or Internet phone may soon find its way into your kitchen or living room．Essentially，an e—mail phone，or e—phone for short．is the merger of telephone and computer．With most of these new screen phones，that means being able to read and reply to electronic mall directly from the phone，without starting up(or even owning)a PC．With some，it also means being able to search through the web to make vacation plans or research homework assignments though at slow speeds and on a rather small screen．And you can still make phone calls，too． No computer experience is required to use an e-phone．Most let you sign up with Internet Service Provider(ISP)，which typically charges about$20 per month．Once you’re past tllis tedious work and enter the account information into the phone，you can check your e—mail from either your computer or phone． To assess your e—mail account from one of these phones，you typically have to select e—mail service from a menu．Phones with touch screens have an icon(图标)for that on the opening screen．For other phones，you press one of the buttons lining the bottom or sides of the display，much as with an ATM machine．The phone then calls your ISP．When the ISP picks up，the phone automatically transfers your account name and password．Once accepted，the ISP will start sending the phone your messages．By touching the item you want to read or hitting a button next to it，the message will be displayed．Once you’ve read it，you can reply to the message，move onto the next one，or，like most phones，delete the message from your account．You can check your e—mail manually，but most e-phones call also be set to check several times a day automatically．In automatic mode，the phone fla．shes to tell you mail is waiting．If you happen to be using the phone when it is scheduled to check for e—mail，the phone will automatically try again when the line is free． One serious drawback to e—mail by phone is that it cannot receive(or send)attached files。whether they contain documents or graphics．Some phones will attempt to display simple text files as part of the message，but other types of files will appear as gibberish(乱码)，or not at all．If you share the e-mail account with a PC and don’t delete the message，however，you can usually retrieve the message and file on your computer． An e-mail phone is an improved device of telecommunication in that

A.it can record a message in the form. of e—mails．

B.it can be used to receive and send e—mails．

C.it can be connected with computers．

D.it can be used to visit websites

To: All Company Employees

From: Greny Hawking, Chief of the Clerical Office

Date: September 27, 2009

Subject: A gentle reminder

Good afternoon, citizens of Synjones Corporation,

It has been impressed upon me the need for a gentle reminder regarding the sending and receiving of mail at our facility.

Any incoming mail should have the company name on it, in addition to the name of the actual recipient. Let me write that again this way: Any incoming mail should have the COMPANY NAME on it in addition to the NAME OF THE RECIPIENT. I'm not shouting at you, the large caps were added for emphasis. I only hope to stress the importance of this information on incoming mail because we have had instances where the post office has, in their ongoing effort to decrease mis-deliveries, returned mail intended for us to the sender because it lacked a company name. While we still receive mail for other companies in the building, the post office has returned invoices, statements and other materials intended for us due to a lack of a company name. So please emphasize all potential senders the importance of including our proud company name along with your own.

Conversely, we have witnessed some peculiar things while handling outgoing mail. Not wishing to draw undue attention to any particular individuals, let's just say matter of fact that it's okay to remove the backing of the mailing label and apply the sticky side to the top of the package that you are sending. Taping the label to the package defeats the intended purpose of the nice adhesive that's been placed there for us. The following formula has been tested and proven successful-, place contents into packaging, seal package, apply label with recipient information to the package face, and attach completed shipping form. If those steps can be followed, we can almost assure, barring any interference from God or human failure, that your goods will reach the desired location within the desired time.

Thank you as always for your cooperation.

To: All Staff

From: Melissa Witt, the Head Honcho

Date: June 1, 2009

Subject: New Memo Format Effective

In order to make interoffice communications easier, please adhere to the following guidelines for writing effective memos:

Clearly state the purpose of the memo in the subject line and in the first paragraph.

Keep language professional, simple and polite.

Use short sentences.

Use bullets if a lot of information is conveyed.

Proofread before sending.

Address the memo to the person(s) who will take action on the subject, and send copies to those who need to know about the action.

Attach additional information; Don't place it in the body of the memo if possible.

Please put this format into practice immediately. We appreciate your assistance in developing clear communications. If you have any questions, please don't hesitate to call me. Thank you.

P. S Thanks for your cooperation concerning the improvement of our incoming and outcoming mails, and I'm saying so on behalf of Mr. Hawking from the clerical office.

What is the most essential for each incoming mail according to the first memo？

A．Sealed stamp on the envelope

B．The name of the actual recipient

C．The company name added to the name of the recipient

D．The company name on it

Dear Customer,

Congratulations! You have just purchased one of the world's most sophisticated microwave ovens. This appliance has been designed with your convenience in mind. It combines an array of special features with ease of use. State-of-the-art features include a temperature sensor so that you will never again have an overcooked or undercooked meal; a 24-hour timer so that you can prepare your food when you have time and have it ready to eat when you are; an automated defrosting system so that you can prepare frozen food with no extra waiting time; a programmable chime system to let you know when your food is ready; and an automatic self-cleaning system so that your oven is always fresh and ready for use.

All of these features and more are available to you at just the push of a button. It is so simple to use. Each feature is completely explained in this manual. Just follow the step-by-step instructions and you will be cooking delicious meals in no time at all! In addition, recipes for various entrees and desserts are included at the back of the manual to get you started on your new adventures in microwave cooking. This product has been designed to give you many years of trouble-free operation as long as the instructions are followed. If for some reason the product should fail, it is completely guaranteed for one year. A complete explanation of the warranty is included on page 15 of the manual. Additional instructions and recipes are available on our website.

Thank you again for becoming a Kitchen Appliances customer.

Sincerely,

M.S. Fujimoto

President

Kitchen Appliances, Inc.

Where would this letter most likely be found？

A．In a microwave manual

B．In the mail

C．In an advertisement

D．In a design store

在因特网中，常用的电子邮件缩写是()。

A.FTP

B.WWW

C.BBS

D.E—mail

A.P O BOX

B. MAIL

C. BURO

D. QTH

Excite's Universal Inbox: A Mixed Bag

If information is coming at you from mo many directions, Excite @ Home's Excite Inbox promises a solution. This Web site gives you one Inbox for e-mail, voice mail, and faxes, and, perhaps best of all, you get it all for free. It's not a particularly good inbox.

The service is pretty much your standard Web-based e-mail system, not much different from Hotmail or any other, you can visit it from any Web-enabled computer. It supports attachments, displays formatted messages properly, and can read messages from your standard POP e-mail accounts in addition to any other account you set up with Excite. And, just like the other e-mail services on the Web, it's much slower than non-Web-based e-mail. You do get one unique feature: you can personalize the Excite Inbox with your choice of nine unread-mail icons and 15 color schemes, including Lavender, Techno, and Mint Julep. It's a nice feature, but not an earth-shattering one.

For voice mail, then Excite Inbox offers great conveniences for you and annoying hassles for your callers. If your friends call when you're not at home, they must hang up and call another number (at least it's toll-free). Then, they must dial or say a ten-digit extension (there are ten billion ten-digit numbers; how many subscribers does Excite hope to get？). They have to wait through a short commercial, then leave their message. And they'd better be brief, because no message can exceed 90 seconds.

Things can get worse for anyone sending you a fax. They must dial the toll-free number and then the extension, wait through file commercial, and finally press the fax machine's Start button on cue. While only a minor annoyance for anyone standing over a fax machine, this can be a major challenge for some poor soul sending you a fax from a computer. On the other hand, should anyone leave you a message or send you a fax, it is conveniently listed in your inbox alongside your e-mail messages. Listening to messages and viewing faxes are both simple and easy. You cannot currently send faxes from the Excite Inbox, but Excite @ Home is working in this feature for a future version.

The service offers some nice ways to stay connected—you can synchronize your inbox data with Microsoft Outlook or Palm Desktop, and if you have a Palm VII, you'll get wireless access to your messages. If you need free voicemail, the Excite Inbox could be worthwhile. If you want to receive faxes in your e-mail, Excite Inbox is just one choice of many.

Which of the following statement is Not correct according to the passage？

A．Excite Inbox is a mailbox which is not much different from the ordinary mailboxes.

B．You can visit Excite Inbox from any Web-enabled computer.

C．The Excite Inbox supports attachment, displays formatted messages properly and can read messages from your standard POP e-mail.

D．The Excite Inbox e-mail services are much slower than non-Web-based e-mail.

on't "owe" any body a letter. Letters are gifts. The burning shame you feel when you see unanswered mail makes it harder to pick up a pen and makes for a cheerless letter when you finally do. Skip sentences like "I feel bad about not writing, but I've been so busy," etc. Few letters are obligatory except when you need to show your appreciation. Write promptly if you want to keep your friends. Don't worry about others, except love letters, of course.

Keep your writing stuff in one place where you can sit down for a few minutes. Such as envelopes, stamps, address book, everything in a drawer so you can write fast when the pen is hot.

Sit down for a few minutes with the blank sheet in front of you, and meditate on the per son you will write to, let your friends come to mind until you can almost see her or him in the room with you. Remember the last time you saw each other and how your friend looked and what you said and what perhaps was unsaid between you, and when your friends becomes real to you, start to write.

Write the salutation--Dear You--and take deep breath and plunge in. A simple declarative sentence will do, followed by another and another and another. Tell us what you're doing and tell it like you were talking to us. Don't think about grammar, don't think about style, don't try to write dramatically, just give us your news--where did you go, who did you see, what did they say, what do you think.

How to get over the first step to write a letter？

A．You consider that you owe somebody a letter.

B．You consider that letters are gifts.

C．You consider that writing letters makes you feel cheerful.

D．You should feel ashamed that you haven't answered a letter.