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What action does Microsoft intend to take？
A．To keep the code for its Windows operating system a secret.
B．To design some new computer software.
C．To persuade more PC users to adopt the Windows operating system.
答案
更多“What action does Microsoft intend to take？A．To keep the code for its Windows operating sys”相关的问题
第1题
What can be inferred about the woman？
A．She wants the man to suggest a course of action for her.
B．She does not think the man understands what she wants to do.
C．She wants the man to help her plan studying abroad.
D．She does not know what information the man is looking for.
第2题
W: No way! You know I'm not interested in action movies. I want to see a romantic love story.
Q: What style. of movie does the man want to see？
(14)
A．The woman wants to see a romance movie.
B．The woman really loves watching action movies.
C．The man doesn't want to see a movie.
D．The man wants to see an action movie.
第3题
A simple and common method used by many customers is to complain(投诉) directly to the store manager. In general, the" the higher up" the customer takes his or her complaint, the faster he or she can expect it to do settle d. In such a case, it is usually settled in customer's favor, thinking what he or. she complains is just.
Customers should complain in person whenever possible, but if they cannot get to the store, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the customer can show what is wrong with the thing he or she bought in question. If this cannot be done, the customer will succeed best by giving clear information as to what is wrong, rather than by general statement. For example, "The left speaker does net work at all and the sound coming out of the right one is unclear." is better than" This stereo (立体声音响)does not work."
The store manager may advise the customer to write to the producer, ff so, the customer should de this, expressing the complaint as politely and firmly as possible. If a police complaint does not achieve the desired result, the customer can go a step farther. She or he can threaten to take the seller to court or report the seller to a private or public organization in charge of protecting customers'rights.
When a customer finds that what he or she bought has a fault in it, the first thing he or she should do is to ______.
A．complain personally to the manager
B．threaten to make the mater to court
C．write a firm letter of complaint to the store
D．offer some written proof of what he or she bought to the store
第4题
？Look at these sentences and the four paragraphs.
？Which clip (A, B, C or D) does each sentence refer to？
？For each sentence 1-7, mark one letter (A, B, C or D) on your Answer Sheet.
？You will need to use some of the letters more than once.
A
The Million Dollar Mentality
Jemima Tate
Writer and business expert Jemima Tate reveals how millionaires think and what drives them to be best. Her philosophy is simple: millionaires are no different from anyone else and given the desire and determination to improve the quality of their lives, virtually anyone can realise their dreams. Tate provides the vital ingredients that can lead uo financial independence and reveals the secrets of becoming seriously rich. This book will inspire anyone who wants to work towards millionaire starus.
B
Using the Power of Influence
Meg Carbery
Meg Carbery shows readers how to survive and prosper in the rapidly changing business and social environment by providing a comprehensive guide to techniques of persuasion at work which are both ethical and effective. This book is a comprehensive repertoire of professional influencing skills which will serve the needs of managers, leaders, professionals and sales people and those concerned with influencing the behavior. of employees--who may be better qualified than themselves!
C
Norbert Starr's Positive Action Plan
Norbert Starr
Norbert Starr's Positive Action Plan is an invaluable source of inspiration, motivation and ideas. For each day of the year, a quotation from Starr--many drawn from previously unpublished material--is followed by further instruction and a detailed plan of action for putting the concepts into practice. Each month has a theme, so that progress is organised and consistent; April, for instance, is 'Goal Set-ting' and May follows logically with 'Action!' Starr's advice comes from many years in business, which is what makes it the most valuable available.
D
1001 Ways to Promote Your Business
第5题
Career planning does not necessarily follow routine or logical steps.
Each of us places weight on different factors and may consider certain
phases of career planning at different time. Career planning includes gathering【M1】______
information about ourselves and about occupations, estimating the probable
outcomes of various courses of action, and finally, choose alternatives
that we find attractive and feasible. 【M2】______
But career planning does not guarantee that all the problems, difficulties,
or decision-making situations that faces you in the future will be 【M3】 ______
solved or made any easier. No formula can be given to do that. But career
planning should help you to approach and cope better in new problems,
such as deciding whether or not to enter educational or training programs, 【M4】 ______
deciding whether or not to change jobs, and analyzed the difficulties you
are having with a situation or a person. 【M5】 ______
Nobody can foresee what the future holds for any of us. There is
social, emotional, and moral considerations in our future that cannot 【M6】 ______
be foreseen. But the most important lessons of this often unhappy 【M7】 ______
modern world is what progress comes from planning. Ignorance 【M8】 ______
at one's career is not bliss(洪福). Reason is better than chance and fate. 【M9】 ______
Although there is no sure way to make career plans to work out, there are
things that you can do now to shape your career possibilities. 【M10】 ______
【M1】
第6题
occupations, estimating the probable outcomes of various courses of action, and finally, choose alternatives that we find attractive and feasible. 【M2】______
But career planning does not guarantee that all the problems, difficulties, or decision. making situations that faces you in the future will be solved or made any easier. No formula 【M3】______
can be given to do that. But career planning should help you to approach and cope better in new problems, such as deciding whether or not to enter educational or training 【M4】______
programs, deciding whether or not to change jobs, and analyzed the difficulties 【M5】______
you are having with a situation or a person.
Nobody can foresee what the future holds for any of us. There is social, 【M6】______
emotional,and moral considerations in our future that cannot be foreseen. But the roost important lessons of this often unhappy modem world 【M7】______
is what progress comes from planning. 【M8】______
Ignorance at one’s career is not bliss (洪福).Reason is better than chance and fate. 【M9】______
Although there is no sure way to make career plans to work out, there are things 【M10】______
that you can do now to shape your career possibilities.
【M1】
第7题
听力原文： First aid is the initial care of a suddenly sick or injured person. It is the care administered by a person as soon as possible after an accident or illness. It is this prompt care and attention prior to the arrival of the ambulance that sometimes means the difference between life and death, or between a full or partial recovery.
The main aims of first aid are:
To preserve life;
To protect the casualty from further harm;
To relieve pain.
As in most endeavors, the principle to be adopted in first aid is immediate action. Bystanders or relatives not knowing what to do may have unwittingly contributed to unnecessary deaths and chronic injuries. If a person is sick or injured, then he needs help immediately.
Quick action is necessary to preserve life. A casualty who is not breathing effectively, or is bleeding heavily, requires immediate assistance. If quick effective first aid is provided, then the casualty has a much better chance of a good recovery.
It is important that quick action does not lead to panic. Careful and deliberate action undertaken without too much delay is most beneficial to the casualty. Try to remain calm and think your actions through. A calm and controlled first aider will give everyone confidence that the event is being handled efficiently and effectively.
Despite differences between emergencies, you can make it work if you follow the principles of first aid even if you are not sure of what the underlying problem is.
(23)
A．After the victim is sent to hospital.
B．After the causes of the victim's suffering becomes clear.
C．After the arrival of the ambulance.
D．As soon as possible after the accident or illness.
第8题
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumers takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer's favour, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they can not get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this can not be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo (立体声音响) does not work. "
The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to ______.
A．complain personally to the manager
B．threaten to take the matter to court
C．write a firm letter of complaint to the store of purchase
D．show some written proof of the purchase to the store
第9题
听力原文：Woman: If you have to deal with a customer who keeps ringing your office about a problem you think you've already dealt with, it's important to be forceful. Make them understand that you really sympathise with their problem, but decide on a course of action early in the conversation and try to keep it moving quickly to avoid any difficult areas. If you can, it might be worth your while trying to discover if there is another reason for their persistence, to try to do something about it before they call again.
You turn on the radio and hear a woman giving advice to business people. What advice does she give about dealing with customers？
A．Don't let them force you to agree to something.
B．Don't be too sympathetic towards them.
C．Don't allow them to stay on the phone too long.
