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In the example of the complaint letter, how much does she what to refund？
A．$20.
B．$36.99.
C．$4.99.
D．$32.
答案
更多“In the example of the complaint letter, how much does she what to refund？A．$20.B．$36.99.C．”相关的问题
第1题
The example of Abby Coyle indicates that ______.
A．all students take it for granted that they should be good at only one of the two subjects
B．one has to be good at both to get through school
C．it is students but not teachers who choose to put English and mathematics at opposite poles
D．it is possible for students to be good at both of the two subjects
第2题
What do we know about the old Barnes from the fifth paragraph？
A．It is a good example of the great modern museums.
B．It is downgraded by the mixture of different paintings.
C．The world-famous painters' works make it a charming place.
D．It is the seeming imperfection that makes it attractive.
第3题
The example of El A1 Airlines shows that ________.
A．revengeful customers are a threat to the monopoly of enterprises
B．an ad campaign is a way out for enterprises in financial difficulty
C．a good slogan has great potential for improving service
D．staff retraining is essential for better service
第4题
Petter says his aim as Director of the MCA is to
A．modernise the Association.
B．carry out the Association's wishes.
C．set an example of firm leadership to his staff.
D．expand the membership of the Association.
第5题
What can we infer from the tragic example given in the first paragraph？
A．People rescued the man before he was drowned in the polluted water.
B．Some people were near the man who was drowning but they did not try to rescue him.
C．The man could have been saved if the Thames had not been so seriously polluted.
D．The rescuers could not see the drowned man because he was carried away by the fast flowing river water.
第6题
听力原文： How do the birds manage to find their way？ There seems to be no single answer: they use many methods. Some we are beginning to understand; and there may be some that depend on abilities we have not yet suspected. Many birds certainly follow major geographical features. Migrants follow recognized land, fly over familiar sea and arrive at their summer homes.
But all birds cannot use such straightforward methods. An Arctic sea bird, for example, has to fly at least 3,000 kilometers across the Antarctic Ocean with no land to guide it. We know that some birds flying at night, navigate by the star for on cloudy nights they tend to get lost.
Day-flying birds may use the sun. If they are to do so, they must have a precise sense of time. Still others appear to be able to use the earth' s magnetic field as a guide. So it seems that many migrating birds must carry in their brains a clock, a compass and the memory of a map.
(33)
A．They use many different methods.
B．All birds follow major geographical features.
C．All birds use their memory of a map.
D．We have no information about this.
第7题
听力原文： Man is a land animal,but he is also closely tied to the sea.Throughout history the sea has served the needs of man.The sea has provided man with food and a convenient way to travel to many parts of the world. Toady,experts believe that nearly two-thirds of the world's population live within eighty kilometers of the seacoast.In the modem technological world,the sea offers many resources to help mankind survive.Resources on land are beginning to grow less.The sea,however,still offers hope to supply many of man's needs in the future.The riches of the sea yet to be developed by man's technology are impressive.Oil and gas explorations have existed for nearly thirty years.Valuable amounts of minerals such as iron,copper exist on the ocean floor.Besides oil and gas,the seas may offer new sources of energy.For example,warm temperature of the ocean can be used as the steam in a steamship.Sea may also offer a source of energy as electricity for mankind.Technology is enabling man to explore even deeper under the sea.It is obvious that the technology to harvest the sea continues to improve.By the 2050,experts believe that the problems to explore the food, minerals and energy resources of the sea will have been largely solved.
What do we learn about the sea in the modem technological world？
A．It is the largest supplier of valuable minerals.
B．It will disappear in about thirty years.
C．It is beginning to grow smaller and smaller.
D．It offers many resources to help mankind survive.
第8题
？Read the article below about financial risks.
？Choose the best sentence to fill each of the gaps,
？For each gap 8—12, mark one letter (A—a) on your Answer Sheet.
？De not use any letter more than once.
？There is an example at the beginning.
Financial Risks
Several types of financial risk are encountered in international marketing; the major problems include commercial, political and foreign exchange risks.
Commercial risks are handled essentially as normal credit risks encountered in day-to-day business. They include solvency, default, or refusal to pay bills. The major risk, (8) which can only be dealt with through consistently effective management and marketing. One unique risk encountered by the international marketer involves financial adjustments. Such risk is encountered when a controversy arises about the quality of goods delivered, a dispute over contract terms, or (9) . One company, for example, shipped several hundred tons of dehydrated potatoes to a distributor in Germany. The distributor tested the shipment and declared it to be below acceptable taste and texture standards. The alternatives for the exporter were reducing the price, reselling the potatoes, or shipping them home again, each involving considerable cost. Political risk relates to the problems of war or revolution, currency inconvertibility, expropriation or expulsion, and restriction or cancellation of import licenses. Political risk is an environmental concern for all businesses. Management information systems and effective decision-making processes are the best defenses against political risk. As many companies have discovered, sometimes there is no way to avoid political risk, (10) .
Exchange-rate fluctuations inevitably cause problems, but for many years, most firms could take protective action to minimize their unfavourable effects. Floating exchange rates of the world's major currencies have forced all marketers (11) . International Business Machine Corporation, for example, reported that exchange losses resulted in a dramatic 21.6 percent drop in their earnings in the third quarter of 1981. (12) , devaluations of major currencies were infrequent and usually could be anticipated, but exchange rate fluctuations in the float system are daily affairs.
A. After serious consideration
B. commercial, political and foreign exchange risks.
C. however, is competition
D. any other disagreement over which payment is withheld
E. to be especially aware of exchange-rate fluctuations and the need to compensate for them in their financial planning
F. so marketers must be prepared to assume them or give up doing business in a particular market
G. Before rates were permitted to float
(8)
第9题
听力原文： Why de people smoke？ One reason is that people become dependent on cigarettes. The substance which people cannot resist in cigarettes is nicotine. When people smoke the nicotine goes directly into the blood stream and makes people feel relaxed. A smoker's body gets accustomed to the nicotine and if he stops smoking he feels nervous. Many smokers try to stop smoking but because of their dependence on nicotine they feel so uncomfortable that they often find it too hard to stop.
Another reason is that people simply enjoy smoking and what it symbolizes. Having a cigarette for many people means taking a break. For some people smoking becomes part of certain social forms, for example, the cigarette after dinner. Many people enjoy smoking because it makes their hands busy.
Many people also like the taste of tar in cigarettes. However, it is the tar that causes cancer. While governments and health experts have tried to make people give up smoking entirely, cigarette manufacturers have to keep selling them by producing cigarettes with less tar. Many people in western countries have welcomed these cigarettes since they find it difficult to stop smoking but want to reduce its risk.
Why are so many people dependent on cigarette？
A．Because they like the taste of tar.
B．Because smoking makes them feel relaxed.
C．Because smoking is funny.
D．Because smoking cures disease.
第10题
根据下列文章,请回答 31～35 题。
Text 3
Autonomous robots are able to move and decide by themselves. At a simple level, these can include robot Vacuum cleaners that "decide" what to react to human behaviors without human intervention.
The University of the West of England's David McGoran takes his Heart Robot on a touchy feely tour, allowing it to come face to face with a spider-like robot built by Matt Denton of Micromagic Systems. Both robots are being displayed at the London Science Museum until July 31st.
The heart robot that "enjoys" being hugged and stroked could be among the first robots to signify a new era of "emotional machines" used for medical treatment and enjoyment, according to one of its inventors.
It has a beating heart which rises when the body is shaken, but slows down when treated calmly. In addition, Heart's eyes flutter in response to touch.
David McGoran, of the University of the West of England, predicts the part-puppet, part-machine creation he helped develop is an example of how robots will increasingly adopt human characteristics. "Right now we're seeing the frist implementations in toys, "he told BBC News. "There are little robotic dinosaurs. There's a new robotic toy from the film Wall-E that's coming out, and that's a very expressive robot. " Never the less he believes there could be major implications for social care with research already taking place into giving elderly care homes robots that express emotions.
"This raises really interesting social and ethical questions," said Mr. McGoran. He added that there could be many benefits, particularly for people taking medical treatment. "If scientists can put this natural interface into robots then it would be much easier for us to relate to robots."
The Heart Robot is on display alongside a face-tracking insect-like robot. The "ic Hexapod" by Micromagic Systems has been programmed to recognize human facial features and follow people as they move around. It tracks human faces and takes photos. Like the Heart Robot, it is billed as an example of the increasingly sophisticated ways in which machines are able to recognize and mimic human behavior.
第 31 题 Mr. McGoran went to London because_______.
A．he wants to take his robot on a touchy feely tour
B．he wants to see Matt Denton
C．he wants to show the spider-like robot
D．heart robot will be displayed there
第11题
根据以下材料，回答题。
Schooling and Education
It is commonly believed in the United States that school is where people go to get an education.Nevertheless，it has been said that today children interrupt their education to go to school.The distinction between schooling and education implied by this remark is important.Education is much more open-ended and all-inclusive than schoolin9. Education knows no bounds. It can take place anywhere，whether in the shower or in the job，whether in a kitchen or on a tractor.It includes both the formal learning that takes place in schools and the whole universe of informal learning？The agents of education can range from a revered grandparent to the people debating politics on the radio，from a child to a distinguished scientist.
Whereas schooling has a certain predictability，education quite often produces surprises.A chance conversation with a stranger may lead a person to discover how little is known of other religions.People are engaged in education from infancy on.Education，then，is a very broad。inclusive term. It is a lifelong process，a process that starts long before the start of school.and one that should be an integral part of one’s entire life.Schooling，on the other hand，is a specific，formalized process，whose general pattern varies little from one setting to the next.
Throughout a country， children arrive at school at approximately the same time.take as.signed seats，are taught by an adult，use similar textbooks，do homework，take exams.and soon.The slices of reality that are to be learned，whether they are the alphabet or an understanding of the workings of government，have usually been limited by the boundaries of the subject being taught.For example，high school students know that they are not likely to find out in their elasses the truth about political problems in their communities or what the newest filmmakers are experimenting with.There are definite conditions surrounding the formalized process of schooling.
There is no difference between schooling and education in the United States. 查看材料
A.Right
B.Wrong
C.Not mentioned
