听力原文：W: Hello, Ultimate Computers. May I help you？M: Yes, this is Jack Kordell from Hu

听力原文：W: Hello, Ultimate Computers. May I help you？

M: Yes, this is Jack Kordell from Hunter's Office Supplies. May I speak to Elaine Strong, please？

W: [19] I'm sorry, but she's not in right now.

M: Okay, do you know when she'll be back？

W: Uh, yes, she should be here later on this afternoon maybe about 4:30. May I take a message？

M: Yes. [20] Ms. Strong sent me a brochure detailing your newest line of laptop computers with a description of other software products, but there wasn't any information about after-sales service.

W: Oh, I'm sorry. Would you like me to fax that to you？

M: Yes, but our fax is being repaired at the moment, and it won't be working until around 2:30. Hum... [21] could you try sending that information around 3:30？ That should give me time to look over the material be- fore I call Ms. Strong, say, around 5:00.

W: Sure. Could I have your name, telephone number, and fax number, please？

M: Yes. Jack Kordell and [22] the phone number is 560-1287. And the fax number is 560-1288.

W: Okay. Jack Kordell. Is your name spelled C-o-r-d-e-l？

M: No. It's Kordell with a "K" and two "1". K-o-r-d--e-l-l.

W: All right Mr. Kordell. [22] And your phone number is 560-1287, and the fax number is 560-1288. Is that correct？

M: Yes, it is.

W: All right. I'll be sure to send you the fax this afternoon.

M: Okay, bye.

(23)

A．She's in a meeting.

B．She's out of the office.

C．She's talking with another customer.

D．She's spending her holiday.