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Dear Sirs,We were very surprised to learn from your call today that one of the books you o

Dear Sirs,

We were very surprised to learn from your call today that one of the books you ordered was damaged. We called our warehouse manager this afternoon and he confirmed that a new replacement will be delivered to you by DHL by tomorrow (147) the latest.

We truly regret the damaged delivery and the inconvenience it (148) you.

We have (149) taken the matter up with DHL and are sure that this will not happen again not only to you, but also to all our cherished readers.

Meanwhile, may we suggest that you trust us again and do business with us continuously.

(47)

A.at

B.to

C.for

D.in

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更多“Dear Sirs,We were very surprised to learn from your call today that one of the books you o”相关的问题

第1题

Dear Sirs, We were informed by Overseas American Commercial Banking Corporation that you a

Dear Sirs,

We were informed by Overseas American Commercial Banking Corporation that you are the producer of the captioned products, and would be grateful if you would kindly send us details of your products.

Please (144) for us the prices of the items listed on the enclosed enquiry form, giving your prices C. I. F. Melbourne. Will you please also indicate delivery schedule, terms of payment, and details of (145) for regular purchases and large orders?

Our annual requirements for household products are considerable, and we may be able to place (146) orders with you if your prices are competitive and your deliveries prompt. We look forward to receiving your quotation.

Your faithfully,

Jim Grace

(44)

A.repeat

B.illustrate

C.quote

D.cite

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第2题

for, claim, on, in, at, it, that under, with, insurer, insurance, call Dear Sirs, Thank you for yo

for, claim, on, in, at, it, that under, with, insurer, insurance, call Dear Sirs,

Thank you for your letter of 20 May with a claim(1)breakages.

Your(2)is for GB£200(3)the shipment delivered on 18 May to your order No.2423.

The goods were(4)perfect order and properly packed in cardboard boxes.They were then placed in a sealed container(5)our factory. (6) is difficult to imagine how any breakages could occur.

Fortunately, the goods were fully insured(7)our standard policy(8)Lloyds of London, but in order to make a claim we shall need much more information.

Please make a complete inventory of the broken items and send it to us.We shall then contact our(9).Their agent will probably(10)on you to check the consignment.

I apologize for the inconvenience caused.

Yours faithfully,

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第3题

Dear Sirs, This is to confirm your telex of 16 January, 2009 , asking us to make you firm offers f

Dear Sirs,

This is to confirm your telex of 16 January, 2009 , asking us to make you firm offers for rice and soybeans CIF Singapore.

We telexed you this morning offering you 300 metric tons of polished rice at $2400 per metric ton, G&F Singapore , for shipment during March/April 2009. This offer is firm, subject to the receipt of your reply before 10 February 2009.

Please note that we have quoted our most favourable price and are unable to entertain any counter offer.

With regard to soybeans, we advise you that the few lots we have at present are under offer elsewhere. If, however, you were to make us a suitable offer, there is a possibility of our supplying them. As you know, of late, it has been a heavy demand for these commodities and this has resulted in increased prices. You may, however, take advantage of the strengthening market if you send an immediate reply.

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第4题

From: production@cpccom. com To: packingdepa@ntn. com. en Subject: Packing requirementsDea

From: production@cpccom. com

To: packingdepa@ntn. com. en

Subject: Packing requirements

Dear Sirs,

On February 20th, we received 40 cardboard cartons of steel screws. We regret to inform. you that 10 cartons were delivered damaged and the contents had spilled, leading to some losses.

We accept that the damage was not your fault but fee! that we must modify our packing requirements to avoid future losses. We require that future packing be in wooden boxes of 20 kilos net, each wooden box containing 40 cardboard packs of 500 grams net.

Please let us know whether these specifications can be met by you and whether they will lead to an increase in your prices.

We look forward to your early confirmation.

Yours Faithfully,

CQC Company

What is the purpose of this e-mail?

A.To notify the delivery

B.To modify the packing requirement

C.To check the increasing of the prices

D.To ask to recall the damaged goods

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第5题

Dear Tammy, It seems like ages ago that we were in Dalian.Now, on Easter break, I have a moment to

Dear Tammy,

It seems like ages ago that we were in Dalian.Now, on Easter break, I have a moment to repeat on our wonderful trip--aided by photos that document how much fun we had--and how much food we ate.

I was proud for Draw Richard to see the strong ties that have been established between our institutions--and what a bright, talented group of Chinese faculty we have had in Meredith.She was impressed as well she should be.

I want to thank you for your lovely fruit bowl and flowers, your gracious attention and comprehensive campus tour, the lovely atmosphere at your flat, and the beautiful place mat and chopstick set.We've decided to take the latter to England, to our flat in Bath, where we regularly eat Chinese take-out and have some reminders of our friends in Dalian.

Until we meet again, please take care of yourself.Good luck in your move to a new flat and good luck On your doctoral work.

All the best,

Betty

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第6题

Dear Sirs,Improved production methods make us able to offer you our new Drilite batter

Dear Sirs,

Improved production methods make us able to offer you our new Drilite batteries(电池) at a reduced price for large quantities.

Further information of the new prices for your market is enclosed, and you will see that the price has already reduced by 5 percent.As CIF to Dublin is included in our prices, you will agree that they are clearly lower than those of the same batteries, both here in Japan and elsewhere.The quality of our products remains the same------only the finest chemicals are used.The new prices are for minimum orders of 1,000 pounds and will begin from January 1.Immediate dispatch is guaranteed whenever you require, with sufficient volume to meet your needs.

We appreciate your business and cooperation with us in the past, and look forward to supplying you in the new year at the new prices.

Yours truly,

Nipponex Electrics

26.The letter is a _________.

A.love letter

B.letter of thanks

C.letter of apologies

D.business letter

27.The underline word “guaranteed ” in the passage probably means_________.

A.in our charge

B.of a little problem

C.difficulty

D.quite sure

28.From the passage we know the quality of the products ___________.

A.is as high as before

B.is lower

C.is improved

D.is reduced

29.If the Irish expect to enjoy the 5% reduction of prices, they should _________.

A.pay the Japanese at least £1,000

B.order 1,000 pounds of batteries in weight

C.order at least£1,000 worth batteries

D.pay the Japanese £1,000 ahead

30.Why will the Japanese reduce the price by 5 percent? Because__________.

A.the Japanese produce holds a large quantity of stock and can’t sell them

B.the Japanese have improved their production methods and can turn out more products

C.the Irish think the prices in the past were unfair

D.they want to strengthen business ties with the customer

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第7题

Dear Sirs, We have received your letter of Feb.23 that ponited out the price offered by us for our

Dear Sirs,

We have received your letter of Feb.23 that ponited out the price offered by us for our product is found to be on the high side.We regret to say that there is no possibility of our cutting the price to the extent you indicated,i.e.3%.These days,we have received a crowd of inquiries from buyers in other directions and expect to close business at something near our level.At present,we cannot see our way to entertain your counter-offer.

We assure you that your inquiries will receive our immediate attention.

Yours truly,

(Signature)

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第8题

Dear Sirs, We refer to the contract No.4632 covering 500 dozen track suits. We wish to remind you

Dear Sirs,

We refer to the contract No.4632 covering 500 dozen track suits.

We wish to remind you that we have had no news from you about shipment of the goods.

As we mentioned in our last letter, we are in urgent need of the goods and we may be compelled to seek an alternative source of supply.

Under the circumstances, it is not possible for us to extend further our letter of credit No.1492, which expires on 21 August.Please understand how serious and urgent it is for us to resolve this matter.

We look forward to receiving your shipping advice, by fax, within the next seven days.

Yours faithfully,

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第9题

Dear Sirs, Reference to your letter dated March 1,2008 and our letter dated March 15,2008,we confir

Dear Sirs,

Reference to your letter dated March 1,2008 and our letter dated March 15,2008,we confirm having sold you:

Description-green tea made in Fujian,China

Quantity-6 tons

Price-$100 per kilo,CIF

Containers-double sacks,free

Port-Yangkou Port,Shanghai

Shipment-promptly

Payment-by an irrevocable bank credit usable against surrendering of the shipping documents in London(credit to be opened by airmail)

Insurance-marine insurance to be covered by us

Claim No claim can be entertained unless made within 10 days of arrival of goods at the port of destination.

Other Conditions-We agree to settlement of disputes by arbitration,

Yours sincerely,

ZhuKang

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第10题

Dear Sirs,We rank (144) one of the top leading distributors of kitchen appliances in Korea

Dear Sirs,

We rank (144) one of the top leading distributors of kitchen appliances in Korea.

We have (145) widened our sales items into washers and vacuum cleaners and are now thinking of adding new lines to our present stocks. We are particularly interested in your "Clinatch" video cassette and DVD players and should be glad if you would send us your complete catalogue and terms of sales and payment.

Your products are not (146) offered by any other dealer in this area, and if we decide to introduce them, we should like to have the rights of sole distribution in this area.

We look forward to your favorable reply.

(44)

A.of

B.for

C.as

D.into

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