第1题
(14)
第2题
听力原文:F: Good morning, Stationery Department. Can I help you?
M: Yes, this is Sound System Incorporated. I'd like to order some computer disks.
F: OK, let me get an order form. Right, you need some computer disks. What kind do you have in mind? You see, we've got disks at different prices.
M: We want something of high quality, of course. What can you offer?
F: Well, the best type is $5 each and the quality is surely guaranteed. We also have some cheaper ones, $4 each and they are also of good quality.
M: I think I'll take a bit of both. I need 10 packs at $5 and another 20 packs at $4.
F: OK, I'll just write it down. Can I have your name, please?
M: Yes, it's Thomas Cost. That's C -O -S -T.
F: Fine, I'll put it through. That comes to $130 in total. Can I ask how you are going to pay?
M: Do you have our account number? You can transfer from our account.
F: Yes, we have your account number. Can we have them delivered tomorrow morning?
M: That'll be too late. How about this afternoon?
F: Sure, then let's say 3 o'clock this afternoon.
M: That's good. Thanks.
F: Bye-bye.
&8226;Look at the form. below.
&8226;You will hear a man telephoning to place an order.
Stationery Department
Order Form
Date: 23/11/05
Caller's Name: Thomas Cost.
Company: (5) ___________________ Incorporated
Items to order: (6) ___________________
Quantities: 10 packs at $5 and 20 packs at $4
Total price: (7) ___________________
Time of delivery: 3 o'clock (8) ___________________
第3题
听力原文:F: Good morning, Emperor Hotel, Conference Center. Can I help you?
M: Hello, this is Jerald Seward from MSU. We are going to bold an international symposium on global business at the end of this month and we want to book some conference rooms.
F: No problem. Just a moment, I need to write down some details. Your name, please?
M: Jerald Seward. That's J-E-R-A-L-D Seward, S-E-W-A-R-D. The contact number is 9643-74961.
F: When exactly do you want to book?
M: January 29th to 31st, three days.
F: OK, what kind of rooms do you want?
M: Well, we have about 230 participants. I think we need four mid-sized rooms with multi-media equipment. Each room can hold 50 to 60 people.
F: I am sorry, we only have three mid-sized rooms available at that time. But we have a big one which can hold 100 people.
M: Well, since there is no enough room, that will be OK. By the way, how do you charge?
F: It's $300 for mid-sized rooms and $400 for the big one per day. If you have the membership, we can give you a 20% discount.
M: Oh, yes, we do have the membership. So that would be $240 for a mid-sized room and $320 for a big room per day. Does that include tea, coffee, and snacks?
F: No, you have to pay extra for that. $10 per person each day if you want that.
M: Oh, no, I think I'll save that. Can you transfer payment from our account?
F: Sure, is your account number still MH52775-3218
M: That's right. Thank you, bye.
? Look at the notes below.
? Some information is missing.
? You will hear a man calling to book conference rooms.
? For each question 9-15, fill in the missing information in the numbered space using a word, numbers or letters.
? You will hear the conversation twice.
Emperor Hotel Conference Center
Reservation Form
TYPE OF ROOM BOOKED: (9) three ______ rooms and one big room
DATE OF CONFERENCE: (10) January ______
NUMBER OF PARTICIPANTS: (11) about ______ people
DISCOUNT: (12) ______%
TOTAL PRICE PER DAY: (13) $ ______
CONTACT NAME: (14) ______ Seward
ACCOUNT NUMBER: (15) ______ -3218
(9)
第4题
听力原文:F Morgan Stationery Supplies. Can I help you?
M Yes, this is Henry Storm from Alternative Graphics. I'd like to place an order
F Hello, Henry. First, can I just check some contact details. I've got your phone number -but I'm not sure about your email. It's graph@freenet, co. uk isn't it?
M Actually, our system's changed. It's now.' admin@agrcom. Can you update that?
F Sure. And what would you like to order?
M Well, we need a small filing cabinet, The important thing is that it mustn't be taller than 90cm.
F We've got a 70cra one. M Great. I'll have that.
F OK. That's £80.
M And we need 200 black files. But not the smallest size.
F So 22 rather than 19 centimetres wide?
M Yes. And that's it, I think.
F Right, ifwe add VAT on, then the price for the whole order is ~587.50.
M And the reference number is similar for every order, is it? PK 200 something?
F Nearly. PK 401 for this one. Right, our next delivery is the 18th May. Is that OK?
M Well, we were hoping to get things this week by the 12th.
F Sorry. An order's just gone out.
M Then when you said will be OK F Right. Thanks very much, Henry, The invoice will be attached with the goods.
M Thanks. Bye.
How to approach Listening Test Part Two
?This part of the Listening Test tests your understanding of numbers, names and spelling in a telephone call.
?Before you listen, read the form. Think about the telephone call you will hear
?Note all possible answers as you listen for the first time. Do not make an immediate decision.
?Do not worry if you do not know the answers. You will hear the recording a second time.
?Listen for overall meaning. Do not choose an answer just because you hear the same words in the recording as in the question.
?Decide on your final answer only after you have listened for the second time.
?Look at the form. below.
?Some information is missing.
?You will hear a man telephoning to place an order.
?For each question 9-15, fill in the missing information in the numbered space using a word, numbers or letters.
?You will hear the conversation twice.
(9)
第5题
听力原文:F: Good afternoon, Imports and Distribution Department. Can I help you?
M: Can I speak to Albert Reid, please.
F: I'm afraid he is out at the moment. Can I take a message?
M: Yes, this is Mr Stevens from Walterman's, the property agents.
F: Is that W-A -T -E -R-M-A-N?
M: No, no, it's W-A-L-T-E-R-M-A-N. It's about the warehouse he wanted. We just have one available at Boxhill. I wonder if Mr Reid has any interest. It was new this morning and seems to be the kind he is looking for.
F: Where is it exactly?
M: Well, it's on Sydney road, very close to the railway station and about 500 square meters. I've got some details and I can send them by E-mail. They'll tell everything he wants to know.
F: Thank you for calling and I'll tell him about it. Do you want him to call you back?
M: OK, thank you. He can contact me through my mobile phone. It's 95076 36587. Maybe we can arrange a time to see the warehouse.
F: Yes, thanks again. Good-bye, Mr Stevens.
M: Bye-bye.
&8226;Look at the form. below.
&8226;You will hear a man calling from a property agent.
Message
For: Albert Reid
From: Mr Stevens, from (5) ______________the property agents
Message:
About (6) ______________ one available at Boxhill, on Sydney Rd. , close to (7) ______________
Going to send more information by E-mail
Ring his (8) ______________ on 95076 26587 for further arrangement
第6题
第三节 词语配伍
从上边一栏中找出一个与下边一栏的含义相符的选项。
[A]What date is it today?
[B]Can you tell me the way to the bank?
[C]What about going to the zoo tomorrow?
[D] You are very beautiful.
[E] It's very kind of you.
[F] It's a fine day, isn't it?
[G] Can I help you?
Shall we go to the zoo tomorrow?
第7题
听力原文:M: Harrisons Trading Firm Ltd. How can I help you?
F: This is Anita Freeman, the assistant manager at Best Hardware. Is Mr Hunter there?
M: Speaking.
F: Mr Hunter, the goods we ordered arrived here last week. After reinspection, we found 30 steel rollers were terribly rusty. We have already sent you the photos of them by E-mail.
M: Really? I'm so surprised to hear this. Anyway, I regret this incident should happen. Maybe the dampness at sea caused the rust.
F: Before unloading, our surveyors went on board and found the holds in perfect conditions. If you look at the photos, it's evident that the rust is due to poor workmanship. I demand a refusal of the full amount for the goods. We are in urgent need of the steel rollers. With so many faulty ones in hand, our project will surely be delayed.
M: Don't worry, Ms Freeman, we'll lay our best to mend your loss. I'll call our home office and ask them to dispatch the replacements. You can rest assured that your project won't be delayed.
F: OK. It sounds to be a good solution. When could the replacements be expected?
M: I think the earliest time would be this Friday. I would also like to have the faulty ones returned for examination.
F: That's OK. Mr Hunter, thanks a lot. Bye-bye.
M: Bye-bye.
&8226;Look at the notes below.
&8226;You will hear a woman calling to ask for a claim.
Harrison Trading Firm Ltd.
Notes
Customer: Anita Freeman, (9) ______________
Goods ordered: (10) ______________
Problem: 30 became rusty
Cause: due to poor (11) ______________
Action: call home office and ask to send (12) ______________
Time: Friday, 30/Oct/02
第8题
听力原文:F: Leisure Travel Agency, Mary speaking. How may I help you?
M: Can I speak to Jack, please?
F: I'm afraid he's out to lunch. Can I take a message?
M: Yes, please. My name's Vicksin.
F: That's V-I-C-K-S-I-N, isn't it?
M: That's right. I'm ringing about a flight ticket to Shanghai. Jack was getting me a discounted fare. Anyway he said this discounted fare was only available in December and I wanted to check that because I may not be coming back until January.
F: OK. I'll get Jack to call you back. Can you give me a contact number?
M: I'm at work at the moment and the number here is 0714472239.
F: Right, we'll ring you back this afternoon.
M: I'll be in the office until 6.
F: Thank you very much.
?You will hear three telephone conversations.
?Write down one word or number in the numbered spaces on the forms below.
Conversation One
MESSAGE
To:(1)______
Date: 22 November 20__ Time: 13:30
When you were out(2)______ called.
Please ring him about a (3)______ fare to Shanghai. You can ring him on (4)______ until 6 p, m.
第9题
听力原文:F: Good morning. Sunshine Travel Agency. How can I help you?
M: Hello, this is Michael Lee, from TNG International. I'm looking for a flight to Boston. We have an account with you.
F: Yes, when would you like to travel?
M: At the end of the week, uh, Thursday or Friday.
F: Well, I checked for another customer earlier. And the Thursday flight is full, but there is space on the flight at 17:30 this Friday, that's the 29th of October.
M: Friday? Yes, that's fine. It's a direct flight, isn't it?
F: Yes, it is.
M: And how much is it?
F: Will you be flying economy class, sir?
M: No, I will be flying business. I understand we get a small discount tot long flight.
F: Yes, that's right. Let's see, Hong Kong to Boston, business, return?
M: Yes, return.
F: Um. That comes out at $1,135.
M: OK, I'd like to book that, please.
F: Certainly. Let me give the booking reference.
M: OK.
F: It's JL3-12ZL.
M: All right. Got that. Thank you very much.
&8226;You will hear three telephone conversations or messages.
&8226;Write one or two words or a number in the numbered spaces on the notes or forms below.
&8226;You will hear each recording twice.
Conversation One
&8226;Look at the notes below.
&8226;You wilt hear a message about a man telephoning a travel agent.
第10题
M: Good morning. This is Bob Jensen from Streamline Company. May I speak to Mr Simpson?
F: I am afraid Mr Simpson is not in right now. He is on his lunch break. Can I take a message?
M: Yes, if you don't mind.
F: Can I have your name first?
M: It's Bob, Jensen. J-E-N-S-E-N.
F: OK.
M: It's about the agreement we discussed yesterday. I think we need to make some changes. I have been looking into the question of having the goods sent by air. You see, freight costs are too high and if we operate on terms as we've provisionally agreed, it might be an increase in our expenses. I wonder if it is possible to have them sent by rail or by sea, which is much cheaper.
F: OK, Mr Jensen, I'll tell Mr Simpson about it. So you want him to call you back?
M: Yes, ask him to call me at the hotel before six. I am leaving Denver tonight.
F: Would you tell me your number?
M: It's 3-2-3-5-8-9-0. Thank you very much.
F: That's OK. Bye-bye.
&8226;Look at the form. below.
&8226;You will hear a man ringing about an agreement.
To: Mr Simpson
From: (9) _________________ Streamline Company
Message:
(10) _________________ are too high. Want to (11) _________________. Possible to send goods by (12) _________________or by sea? Call back on the number 3235890 before six.
第11题
听力原文:F: So Greg, what does a human resources manager actually do?
M: Simply put, HR managers manage the needs of a company's employees.
F: That sounds pretty broad. What types of needs? Everything?
M: Pretty much. We develop and manage employment programs, including salary and job evaluations,benefits, and promotions. Also education and training programs. Of course we develop plans for finding applicants to fill job openings. Then we interview and, where necessary, test applicants.
F: That's a lot! You must be pretty busy!
M: Yes. To be effective we need to be knowledgeable about all areas of human resources as well as every aspect of the company. It takes a lot of experience, and you have to be highly qualified.
F: I can imagine. It sounds quite challenging.
M: There's more. In industries that are unionized, like mine, human resources managers deal with relations between labor and upper management. We examine workers' complaints and try to help settle disagreements.
F: Do you like your job? What's the best part of it?
M: Yes. The best part is probably that the work is extremely interesting and varied. We have to be very versatile and flexible...
?Look at the notes below.
?You will hear two colleagues discussing the responsibilities of Human Resources Manager
Job Description of a Human Resources Manager
Responsibilities: develop and manage (5)______programs
deal with relations between (6)______and upper management;
examine complaints and help settle (7)______
Requirements: knowledgeable, versatile and (8)______