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[主观题]

Cross-cultural awareness can help you ______ difficulties in dealing with overseas customers from different cultural backgrounds.

A.overturn

B.overrun

C.overcome

D.overtake

答案
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更多“Cross-cultural awareness can help you ______ difficulties in dealing with overseas customers from di…”相关的问题

第1题

Which of the following types of cross-cultural training is NOT mentioned in the material?A

Which of the following types of cross-cultural training is NOT mentioned in the material?

A.Conflicting resolution and conducting cultural audits.

B.Managing sexual attraction in the workplace.

C.Preparing employees for domestic work.

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第2题

Cross-cultural differences are difficult to research even though anyone who works in diffe
rent cultures will ______you they exist.

A.pledge

B.secure

C.insure

D.assure

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第3题

the cross-cultural team cooperates or how it conducts its meetings. The one of the main

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第4题

听力原文:F:These days more and more people are employed in multinational companies which r
equire higher awareness of cultural diversity.ABD is a multinational car manufacturer that has been very successful in dealing with cross-cultural problems.Steve Denison,an internal business consultant,is in the studio today.Steve,could you explain why your company has been such a success in that field?

M:Well,with the increased globalization of the economy and interaction of different cultures,the future of any organization depends on whether the employees can accept the differences and learn from each other.But we do have our‘secret weapon’.

F:Interesting!What is it then?

M:Our secret weapon is‘glocalization’.

F:‘GIobalization’you mean?

M:No,GLOCALIZATIONO The conflict between globalization and localization has led to the invention of this concept‘glocalization’.You know,companies that want to be successful in foreign markets have to be aware of the local cultural characteristics that affect the way business is done.

F:I see.So could you give us some examples about those local cultural characteristics?

M:Sure.Take Latin and Asian cultures for example.Their status is not based on analysis or systems,but is automatically accorded to the boss,who is more likely to be in his fifties or sixties than in his thirties.This is particularly true in Japan,where companies traditionally have a policy of promotion by seniority.A 50-year-old Japanese manager,or a Greek or Italian one,would quite simply be offended by having to report to an aggressive,well-educated,but inexperienced American or German 20 years his junior.

F:OK,What about the performance evaluation then?Would that be different as well?

M:Sure.I'll use the salespeople to illustrate the difference.In countries like USA or Britain,the principle of pay-for-performance often successfully motivates them.The more you sell.the more you get paid.But the principle might well be resisted in countries where rewards and promotion are expected to come with age and experience.There was an example of a sales rep in an Italian subsidiary of a US multinational company who was given a huge quarterly bonus under a new policy imposed by head office.His sales—which had been high for years—declined dramatically during the following three months.It was later discovered that he was deliberately trying not to sell more than any of his colleagues,so as not to reveal their inadequacies.He was also desperate not to earn more than his boss,which he thought would be an unthinkable humiliation that would force the boss to resign immediately.

F:What about the differences in management structures?

M:Yes,I was just about to come to that.Another example of an American idea that doesn't work well in Latin countries is matrix management.The task-oriented logic of matrix management conflicts with the principle of loyalty to the all-important line supewisor,you know,the functional boss.And without the awareness and understanding of the other culture,each would think of the other as being ‘corrupt’。

F:So how do we tackle these misunderstandings?Are there any strategies to be applied?

M:OK.Experience and knowledge will surely help us accommodate to another culture,but some key strategies may quicken the process.To begin with,the understanding and acceptance of differences;and that is followed by developing culture sensitivity and shared decision-making.Then organizational resources should be distributed equally.And er…

F:Wow,that's already a whole lot of strategies.And there's more?

M:Yes.And er,yes,flexible institutional policies,practices,and procedures should be applied.

F:OK.So what kind of training programs or proposals would you offer your company,you know,to get all these ideas to really sink in?

M:well,there are many different types of cross-cultural training to make sure that we can all get along in the work place,like conflict resolution;conducting cultur

A.recognizing the increasing impacts of globalization.

B.operating all over the world while taking account of local cultural diversities.

C.the conflict between globalization and localization.

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第5题

As an international star, Mickey______.A.knows many foreign languagesB.plays an important

As an international star, Mickey______.

A.knows many foreign languages

B.plays an important role in cross-cultural communication

C.has always been the most popular Disney character

D.has his face changed frequently

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第6题

As an international star, Mickey ______.A.knows many foreign languagesB.plays an important

As an international star, Mickey ______.

A.knows many foreign languages

B.plays an important role in cross-cultural communication

C.has always been the most popular Disney character

D.has his face changed frequently

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第7题

A.They take away the well educated people from developing countries.B.They often send

A.They take away the well educated people from developing countries.

B.They often send their employees to work abroad.

C.They always give immigrants high-wage jobs.

D.They are in favor of cross-cultural communication.

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第8题

2015年12月英语四级考试卷一听力题第20题答案

A.They acquire an immunity to culture shock.

B.They would like to live abroad permanently.

C.They want to learn as many foreign languages as possible.

D.They have an intense interest in cross-cultural interactions.

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第9题

听力:What does the speaker say about many people who have lived overseas for a while?

Q: What does the speaker say about many people who have lived overseas for a while?

A.They acquire an immunity to culture shock.

B.They would like to live abroad permanently.

C.They want to learn as many foreign languages as possible.

D.They have an intense interest in cross-cultural interactions.

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第10题

It is argued that relating negotiation to communication skills and cultural knowledge is
essential. However, negotiation is not just a single skill or even a group of skills. To be more exact, negotiation is a process that takes place in particular context In terms of subject【M1】______ matter, the context is the culture of the parties involved and the degree of formality determines the particular skills required in any specific【M2】______ negotiation situation. Some of these skills are common to all forms of negotiation and others are specific to a particular context.【M3】______ In a mono-cultural environment, the negotiation process is more predictable and accurate, for the negotiators do not have to be concerned by challenges of language or cultural differences.【M4】______ Furthermore, as an individuals conduct during a negotiation is affected by ethnic heritage and culture embedded attitudes and【M5】______ customs, individuals having the same cultural backgrounds tend to display common patterns of thinking, feeling and reacting in line to【M6】______ their cultural heritage. There are more challenges in a cross-cultural environment than a mono-cultural setting. Cross-cultural negotiations【M7】______ are negotiation where the negotiating parties belong to different cultures and do not share the same ways of thinking, feeling and behaving. The negotiation process is generally more complex because it encompasses unconscious forces of the different cultural normals that may undermine effective communication.【M8】______ At the negotiation process, interpersonal communication is the【M9】______ key activity that takes place at the verbal, non-verbal, situational, contextual level, and a total communication system can assist the negotiator bridge the gap between utterance and the felt meaning.【M10】______

【M1】

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