Every team member should meet with their immediate supervisor_____the annual performance e
A.behind
B.about
C.toward
D.into
A.behind
B.about
C.toward
D.into
第1题
A.Y
B.N
C.NG
第2题
What is Steve Gardner's advice on operating a successful team?
A.A Maintain a flexible approach to membershi
B.B Allow personalities to develop within the team,
C.C Select people who fit naturally into certain role
D.D Make every effort to avoid conflict between member
第3题
About how many team members were out of the second round of the activity?
A.30.
B.35.
C.5.
第4题
&8226;Read the article below about the ASTA.
&8226;In most of the lines 34-45 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.
&8226;If a line is correct, write CORRECT on your Answer Sheet.
&8226;If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.
ABUNDANT ASTA RESOURCES
Day in and day out, ASTA helps its members with everything from debit memos to bankruptcy claims on against suppliers to applying for Small
34 Business Administration loans. Whatever business problem is facing with you
35 chances are someone at ASTA headquarters can offer the advice or a helping
36 hand. A few months ago, ASTA introduced that the Member Care Center as
37 an improved method of serving its members. The Member Care Center serves
38 as the single source for member record changes, for meeting registrations
39 and information requests. We have begun intensive customer service training
40 of our Member Care team to ensure that they are fully equipped with to
41 answer your questions as more efficiently as possible. Our Member Care team
42 meets early every morning for a briefing report on the ASTA and travel
43 industry news of the day so they are prepared for the various calls that may
44 come in. If the answer or solution lies in other another ASTA department,
45 ASTA has a highly trained staff of professionals are ready to assist you.
Here's just a sample of how ASTA departments service oar members on a daily basis.
(34)
第5题
?Read this article about leadership.
?Choose the best sentence from A to G to fill each of the blanks.
?For each blank (8 --12) mark one letter (A --G) on your Answer Sheet.
?Do not mark any letter twice.
How to Become an Effective Team Leader
Coach but not demonstrate: When you're under a time crunch, it's tempting to demonstrate a task rather than to provide supportive directions: When you say "Let me show you how," your motivation is probably just to get the work done rather than help the team member learn. This can be devastating to that team member's skill development and makes him dependent on you. In the long run. the individual to whom you've demonstrated skills will require guidance for just about everything.
Provide constructive criticism. If you're providing feedback, be sure to communicate the bad and the good. It's always hard to hear criticism, but if you highlight the good things too. it makes taking the bad a little easier. Also, provide clear Suggestions on how your team members can improve. (8)
Perhaps you've assigned a project to a team member that's of particular interest to you. Initially, you should provide some guidance and communicate that it's an open door policy for additional questions that may come up along the way. (9) As a team leader, you must prove to your group members that you believe in their abilities and talents. By staying out of the picture, this shows team members they'll get a fair chance to demonstrate what they can do without interference.
Try to be positive. Enthusiasm is contagious. (10) As a leader, your team members look to you for direction. If you notice that the group's motivation and output levels are in a slump, this is your wake up call. Have a meeting to discuss what needs to be changed, and really listen to what your team has to say. (11) It's important to stay in tune with your group. You may be surprised by what they have to say -- it could be a dramatically different perspective from your own.
Value your group's ideas. Don't discount your group's ideas. (12) If a suggested idea was attempted in the past but failed, consider that it may not have been executed properly or that it simply wasn't the best time. Consider each and every idea that your group members generate and encourage them to communicate their insights on a regular basis. If you're overly critical of ideas or immediately discount the ideas of others, your group will hesitate to share anything. Alter all. for every twenty mediocre suggestions, there's bound to be at least one stellar idea.
A. Avoid phrases like "Yeah, but ..." or "We've already tried that."
B. Now, it's important to back off.
C. If you think they may have a difficult time admitting this, get them to write their comments on paper instead.
D. If you're excited about your group's project, it's likely they'll feel a reason to be excited as well.
E. You don't have to give them all of the solutions, instead guide the group by sharing your knowledge and experience.
F. You need to guide them and then give them needed solutions to their problems.
G. When you say "Let me show you how," your motivation is probably just to get the work done rather than help the team member learn?
(8)
第6题
Where was the event held?
A.In a restaurant.
B.In a coffee shop.
C.In a classroom.
第7题
&8226;Read the article below about leadership.
&8226;Choose the best sentence from the list A-G to fill each of the gaps.
&8226;For each gap (8-12), mark one letter (A-G) on your Answer Sheet.
&8226;Do not use any letter more than once.
How to Become an Effective Team Leader
Coach but not demonstrate. When you are under a time crunch, it's tempting to demonstrate a task rather than to provide supportive directions. When you say "Let me show you how," your motivation is probably just to get the work done rather than help the team member learn. This can be devastating to that team member's skill development and makes him dependent on you. In the long run, the individual to whom you've demonstrated skills will require guidance for just about everything.
Provide constructive criticism. If you're providing feedback, be sure to communicate the bad and the good. It's always hard to hear criticism, but if you highlight the good things too, it makes taking the bad a little easier. Also, provide clear suggestions on how your team members can improve. (8) .
Perhaps you have assigned a project to a team member that's of particular interest to you. Initially, you should provide some guidance and communicate that it's an open door policy for additional questions that may come up along the way. (9) As a team leader, you must prove to your group members that you believe in their abilities and talents. By staying out of the picture, this shows team members they'll get a fair chance to demonstrate what they can do without interference.
Try to be positive. Enthusiasm is contagious (10) As a leader, your team members look to you for direction. If you notice that the group's motivation and output levels are in a slump, this is your wake-up call. Have a meeting to discuss what needs to be changed, and really listen to what your team has to say. (11) It's important to stay in tune with your group. You may be surprised by what they have to say—it could be a dramatically different perspective from your own.
Value your group's ideas. Don't discount your group's ideas. (12) If a suggested idea was attempted in the past but failed, consider that it may not have been executed properly or that it wasn't the best time. Consider each and every idea that your group members generate and encourage them to communicate their insights on a regular basis. If you're overly critical of ideas or immediately discount the ideas of others, your group will hesitate to share anything. After all, for every twenty mediocre suggestions, there's bound to be at least one stellar idea.
A.Avoid phrases like "Yeah, but..." or "We've already tried that."
B.Now, it's important to back off.
C.if you think they may have a difficult time admitting this, get them to write their comments on paper instead.
D.If you're excited about your group's project, it's likely they'll feel a reason to be excited as well.
E.You don't have to give them all of the solutions, instead guide the group by sharing your knowledge and experience.
F.You need to guide them and then give them needed solutions to their problems.
G.When you say "Let me show you how," your motivation is probably just to get the work done rather than help the team member learn.
(8)
第9题
Who is the full-time team member?
A.Rose Stainton.
B.Karen Witts.
C.Anne Lowe.
D.Jinx Martin.
第10题
A: to work
B; working
C; work