If you()a conflict prior to the meeting, discuss the issue with participants in advance.
A.anticipate
B.participate
C.preserve
D.announce
A.anticipate
B.participate
C.preserve
D.announce
第1题
A.rises
B.rouses
C.arises
D.arouses
第2题
Failure to effectively deal with interpersonal conflict in the workplace could ______.
A.stall the development of a person's career
B.lead to getting fired
C.force you to move to the boondocks
D.prevent a person from enjoying his or her job
第3题
M: This is Stan Fielding reporting live from the suburbs of the capital city. Just 20 minutes ago, rebel forces launched the biggest offensive against the ruling government in the 18-month conflict here in this country.
W: Now Stan, is this a sign that the peace process has been totally abandoned?
M: Well, so far, peace negotiations have failed, and any resolution to end the civil war appears bleak at this moment. As you can see...Whoa.
W: Stan, Stan, are you there?
M: Uh, yes, Shelly. As you can probably hear behind me, rebel forces are also using heavy artillery to pound the positions of government forces around the city center. Rebel forces are closing in, and it's feared that they will be able to take the capital building before daybreak where, it is believed, many government officials are holding out.
W: Now, besides the heavy fighting, what other pressing concerns are there for the citizens of the city?
M: Well, since the beginning of the conflict, starvation, and lack of clean water and adequate shelter have been the biggest daily obstacles facing the citizens of this war-torn country. It is believed that over 40, 000 people, mostly children, have starved to death. Fortunately, no epidemics have broken out, but that is always a concern if this war lingers on,
W: Okay, that was Stan Fielding reporting. And we will keep you up-to-date as this story continues to unfold.
(23)
A.Thelatest developments of an armed rebellion in Karnak.
B.The fall of Karnak's capital city into the hands of the rebel forces.
C.The epidemic that has just broken out in the country of Karnak.
D.The peace talks between the rebels and the government in Karnak.
第4题
B.They are usually more committed at home than on the job.
C.They tend to be over-optimistic about how far they could go.
D.They tend to push themselves beyond the limits of their ability.
Why do working women of child-bearing age tend to feel drained of energy?A.They struggle to satisfy the demands of both work and home.
B.They are too devoted to work and unable to relax as a result.
C.They do their best to cooperate with their workmates.
D.They are obliged to take up too many responsibilities.
What is important to a good leader?A.A dominant personality.
B.The ability to delegate.
C.The courage to admit failure
D.A strong sense of responsibility.
Men and woman differ in their approach to resolving workplace conflicts in that______.A.women tend to be easily satisfied
B.men are generally more persuasive
C.men tend to put their personal interests first
D.women are much more ready to compromise
What may hinder the future prospects of career women?A.Their unwillingness to say “no”.
B.Their desire to be considered powerful.
C.An underestimate of their own ability.
D.A lack of courage to face challenges.
请帮忙给出每个问题的正确答案和分析,谢谢!
第5题
Business English Helps
English plays an important role in the workplace.When it is used in the correct and proper 31,it can help to promote a career or a business.Some may 32 or want to study business English 33 they start their careers.Those who are already working have the 34 to see what they can and cannot do 35 in English in their current job.
Business English provides you with valuable skills needed for your work.For example, you will learn 36 to negotiate.Being able to deal with a 37 and knowing how to bargain and 38 an agreement can make a 39 difference to the outcome.
Business English learning encourages professional and efficient communication, and promotes service to customers and business partners, 40 is a great advantage for any business.
A.big
E.reach
I.way
B.need
F.which
J.how
C.what
G conflict
K.small
D.before
H.effectively
L.opportunity
第6题
How will climate change affect global security?
Are governments doing enough to tackle climate change?
The British Foreign Secretary, Margaret Beckett, has warned that climate change will have implications more fundamental and serious for the security of nations than any single conflict in the future.
Speaking ahead of a UN Security Council debate on climate change, Margaret Beckett said the resources available to mankind were already stretched, and that an unstable climate threatened to make things worse.
What impact do you think climate change will have on global security? Is there enough political will to tackle the problem? What should the UN be doing? Has climate change affected you?
Send us your views by clicking on the button below. You can also send photos by email to yourpics@bbc.co.uk or by text message to +44 7725100100.
Who is Margaret Beckett?
A.The UN Secretary General.
B.The UN High Commissioner for the Environment.
C.The British Interior Secretary.
D.The British Foreign Secretary.
第7题
M:Well,with the increased globalization of the economy and interaction of different cultures,the future of any organization depends on whether the employees can accept the differences and learn from each other.But we do have our‘secret weapon’.
F:Interesting!What is it then?
M:Our secret weapon is‘glocalization’.
F:‘GIobalization’you mean?
M:No,GLOCALIZATIONO The conflict between globalization and localization has led to the invention of this concept‘glocalization’.You know,companies that want to be successful in foreign markets have to be aware of the local cultural characteristics that affect the way business is done.
F:I see.So could you give us some examples about those local cultural characteristics?
M:Sure.Take Latin and Asian cultures for example.Their status is not based on analysis or systems,but is automatically accorded to the boss,who is more likely to be in his fifties or sixties than in his thirties.This is particularly true in Japan,where companies traditionally have a policy of promotion by seniority.A 50-year-old Japanese manager,or a Greek or Italian one,would quite simply be offended by having to report to an aggressive,well-educated,but inexperienced American or German 20 years his junior.
F:OK,What about the performance evaluation then?Would that be different as well?
M:Sure.I'll use the salespeople to illustrate the difference.In countries like USA or Britain,the principle of pay-for-performance often successfully motivates them.The more you sell.the more you get paid.But the principle might well be resisted in countries where rewards and promotion are expected to come with age and experience.There was an example of a sales rep in an Italian subsidiary of a US multinational company who was given a huge quarterly bonus under a new policy imposed by head office.His sales—which had been high for years—declined dramatically during the following three months.It was later discovered that he was deliberately trying not to sell more than any of his colleagues,so as not to reveal their inadequacies.He was also desperate not to earn more than his boss,which he thought would be an unthinkable humiliation that would force the boss to resign immediately.
F:What about the differences in management structures?
M:Yes,I was just about to come to that.Another example of an American idea that doesn't work well in Latin countries is matrix management.The task-oriented logic of matrix management conflicts with the principle of loyalty to the all-important line supewisor,you know,the functional boss.And without the awareness and understanding of the other culture,each would think of the other as being ‘corrupt’。
F:So how do we tackle these misunderstandings?Are there any strategies to be applied?
M:OK.Experience and knowledge will surely help us accommodate to another culture,but some key strategies may quicken the process.To begin with,the understanding and acceptance of differences;and that is followed by developing culture sensitivity and shared decision-making.Then organizational resources should be distributed equally.And er…
F:Wow,that's already a whole lot of strategies.And there's more?
M:Yes.And er,yes,flexible institutional policies,practices,and procedures should be applied.
F:OK.So what kind of training programs or proposals would you offer your company,you know,to get all these ideas to really sink in?
M:well,there are many different types of cross-cultural training to make sure that we can all get along in the work place,like conflict resolution;conducting cultur
A.recognizing the increasing impacts of globalization.
B.operating all over the world while taking account of local cultural diversities.
C.the conflict between globalization and localization.
第8题
听力原文: As you know we've been working with the Maclachlan Group, who has been providing interpersonal-skills seminars to our staff. A lot of these seminars are very important for our staff because they deal with matters that are important everyday, such as conflict resolution, and time efficiency. But even though these seminars provided free of charge, I am hearing a lot of reports that say employees aren't attending these seminars because they just don't see any benefit to them. But of course, as managers we know that it may take time to see the advantages that extra training can provide. I think that these seminars are beneficial and that we should make every effort to encourage our staff to attend these seminars. The way to do that is to make these seminars more appealing. Therefore I propose we start holding these seminars at weekend resorts so that employees will be more interested in going.
Who is the speaker most likely talking to?
A.New employees
B.Loyal customers
C.Business owners
D.Department managers
第9题
听力原文: For many parents, raising a teenager is like fighting a long war, but years go by without any clear winner. Like a border conflict between neighboring countries, the parent-teen war is about boundaries: Where is the line between what I control and what you do?
Both sides want peace, but neither feels it has any power to stop the conflict. In part, this is because neither is willing to admit any responsibility for starting it. From the parents' point of view, the only cause of their fight is their adolescents' complete unreasonableness. And of course, the teens see it in exactly the same way, except oppositely.
In this speech I'll describe three no-win situations that commonly arise between teens and parents. The first no-win situation is quarrels over unimportant things. Examples include the color of the teen's hair, the cleanliness of the bedroom, the preferred style. of clothing, the child's failure to eat a good breakfast before school, or his tendency to sleep until noon on the weekends. Second, blaming. The goal of a blaming battle is to make the other admit that his bad attitude is the reason why everything goes wrong. Third, needing to be right. It doesn't matter what the topic is — politics, the laws of physics, or the proper way to break an egg — the point of these arguments is to prove that you are right and the other person is wrong, for both wish to be considered an authority — someone who actually knows something — and therefore to command respect. Unfortunately, as long as parents and teens continue to assume that they know more than the other, they'll continue to fight these battles forever and never make any real progress. So in the following speech I'll suggest some ways out of the trap or find a solution for the parent-teen problems.
Questions 33 to 35 are based on the passage you have just heard.
33. Why does the speaker compare the parent-teen war to a border conflict?
34. Why do parents and teens want to be right?
35. What will the speaker most probably discuss in the speech that follows?
(30)
A.Neither has any clear winner.
B.Neither can be put to an end.
C.Both can continue for generations.
D.Both are about where to draw the line.
第10题
When we speak or write, we are using words to communicate our ideas and feelings. It is essential for people to use words effectively in order to communicate clearly. Although words may seem straightforward, they are as subject to misinterpretation as any other form. of communication.
Pictures can be a quite powerful form. of communication. You will understand this if you think of any great work of art. Businesses can successfully use pictures in posters, charts, signs, and packaging. When combining words and pictures, the design should be carefully planned out. The pictures used on posters and charts, as well as in brochures and advertisements, should complement rather than conflict with the words.
Action is an important form. of communication that we are often unaware of. As the adage says, "Actions speak louder than words." This medium is most important when dealing face-to-face with employees, colleagues, and clients. A frown, a handshake, a wink, and even silence all have meaning and people will attach significance to these actions. Just as it is important to choose our words carefully, it is also important to be aware of our actions and of how they may be perceived by others.
What is the main topic of the article?
A.Marketing
B.Communication
C.Actions
D.Businesses